How retailers can manage financial risk and reduce fraud
Discover how retailers can manage fraud and protect their customers, while providing great personalised experiences in a digital environment....Read more
Retail
Blog Posts
Posts
3 ways to work smarter and prepare for the future of retail
Succeed in the future of retail the new world of work by being smarter, more resilient, and even more customer-focussed....Read more
Re-imagining retail: How supermarkets have adapted for the new normal
Discover how Sainsbury’s grew and became more resilient, while ensuring employees and customers stay connected in the new normal....Read more
How a modern data strategy can position your business for success in the new normal
Discover how a modern data strategy can help you drive business goals and become a more resilient, adaptable retail organisation....Read more
Why the customer experience needs to be digital-first
Customers are relying more and more on digital channels. To be successful, organisations should be framing their future strategies around digital. ...Read more
The power of data: how to deliver a strong digital customer experience
Using the power of data, create better customer expereinces while improving employee engagement with streamlined and unified operations....Read more
Helping deliver positive business outcomes: Walking in your customer’s shoes
Discover how technology transforms retail store operations by streamlining tasks and increasing customer focus time, improving experiences in-store....Read more
The business case for Dynamics 365 Commerce
Discover how Dynamics 365 gives deep, cross-channel customer insight, synchronised operations, and scalability to drive rich experiences....Read more
12 days of an AI Christmas
We’ve summarised our year in AI with a twist on the classic “12 Days of Christmas” jingle, from the state of the AI in the UK and what opportunities it presents, as well as practical industry examples from our customers and partners....Read more
Reimagining retail with AI
Say ‘AI’, and plenty of people conjure up images of robots taking over the world. However, that does a disservice to the many ways the technology can benefit us as a society. AI can help empower businesses and customers through concise transactions and online marketing....Read more
Creating the future of retail: 3 ways to transform your customer experience
With the help of data-driven intelligence and modern business applications, it’s now easier than ever to create a personalised and differentiated shopping experience for your customers. This is the future of retail and it is happening today....Read more
How to prepare your business for Black Friday & Christmas sales
In 2018, Black Friday sales hit a colossal £1.4bn in the UK – an increase of 7.3% on the previous year. In the US, it hit a record £4.8bn. Was your business prepared? What can you learn from UK retailers during the run up to this period? What business decisions can be made to...Read more