KPIs and ROI: Quantifying the impact of data management in your business 

How can business leaders generate the right outcomes? With timely, fact-based decision making. Data can help an organisation identify new opportunities and uncover hidden efficiencies. The business world is no stranger to disruptions and changes, and when you extract as much value from data as possible, your organisation will be able to move with speed…Read more

Using technology to manage the healthcare backlog 

Former NHS chief executive Simon Stevens once said that the only renewable source of energy in healthcare is patients. I think this is true. There are always going to be more patients. But as recent times have shown, there’s hardly ever going to be enough of everything else. The last two years has certainly exacerbated…Read more

An introduction to cloud analytics 

Microsoft Azure’s core offerings can be broken down into three PaaS offerings for storing and managing your high scale data workloads: Azure Data Lake, Azure Databricks and HDInsight, plus Microsoft Power BI for visualising it….Read more

5 steps to decarbonise the energy sector and reach net zero 

The green industrial revolution is well under way. With industrial sites responsible for 30 percent of total global carbon dioxide emissions, the time for action is now. New infrastructure, new business models, new partnerships, new energy markets, unknown costs – this complex terrain is uncharted. So, given the industry’s net zero aspirations and goals to…Read more

Make app building easier: The benefits of low-code and no-code 

Until recently, creating apps rested solely in the hands of professional developers. However, the surge in digital demand across every industry, and rise of low-code development platforms has set the stage for those outside of IT to solve business challenges themselves by making app building easy with drag-and-drop simplicity. When innovation becomes culture, we can…Read more

The top five ways to personalise your customer service 

Gaining a customer for life happens when organisations make every interaction matter. Whether that is reacting efficiently to a customer query, complaint or need, or proactively taking steps to offer a new product or service. The key is to personalise the experience.  Demand for this bespoke treatment has increased. Today’s expectations are for hyper personalisation…Read more

Getting started with Azure AI 

With AI, we can build solutions that seemed like science fiction a short time ago; enabling incredible advances in health care, financial management, environmental protection, and other areas to make a better world for everyone….Read more

Communities, sustainability, metaverse and the future of retail 

It’s a fascinating time for retail in the UK. Retailers are learning how to adapt to this new world we’re in now. Shopping habits have changed, supply chains face emerging challenges, and whispers from the metaverse speak of brands positioning themselves in ways that would’ve seemed like science fiction less than a decade ago. The…Read more

How to drive innovation and agility in financial services 

I hear a lot of people talking about the journey to the cloud. But for me, the cloud isn’t a destination, it’s the enabler. The destination is agility. When we talk about app innovation, we’re talking about exploring new ways to become more agile as organisations. I work with a lot of customers in the…Read more