Tag: Dynamics 365
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4 reasons why every business needs a mixed reality strategy
Why do you need a mixed reality strategy? With mixed reality, AI, the intelligent cloud, and intelligent edge, you can achieve amazing things and empower your teams to achieve more. -
5 steps to move to a cloud CRM
Customers these days have access to more choice, information, and products than ever before. On top of this, they have more devices to access everything on, and more channels to engage businesses on. Because of this, customers don’t have the time or patience for poor experiences. This is where customer relationship management (CRM) comes in. -
How to use technology to take the stress out of customer relationships
There’s never been more choice out there for the customer. Which sometimes can seem like a double-edged sword. Thanks to technology and the internet, your business is open to a wider audience than ever before. But with that comes more competition. Which means you have to work even harder to engage and retain your customers. -
AI in healthcare: HoloLens in surgery
Microsoft HoloLens and Surface Go are being used with incredible impact in the NHS. From reading vitals remotely through a camera, to enabling remote collaboration for first line workers. We take a look at some incredible use cases to show how these devices are being used. -
How to improve customer engagement: your CRM checklist
To build great relationships with your customers, you need to get to know who you're speaking to. By utilising a CRM system, a business owner can ensure they not only keep a track of their customers’ purchases, but can create customer follow-ups. Here are 5 questions to help you find the CRM system that's best suited to your needs. -
7 steps to better customer engagement
54% of respondents to our 2017 Global State of Customer Service Report have higher expectations of customer service. What does it truly mean for your business? -
4 ways transforming HR can help you achieve your vision
Andrea Winfield, UK HR Director for Microsoft explains how culture and employee purpose are the new currency for inspiring your workforce. -
How to bring your HR into the here and now
What new human capital trends can we see right now, or on the immediate horizon? Here are what Andrea Winfield sees as the top five for your business. -
Improve your employee experience by keeping things simple
If you can automate manual tasks, your business will become more efficient. Discover tips to help you embrace modern-day HR and the new culture of work. -
3 ways to achieve operational excellence in HR
Whether your HR team are processing holiday or pulling paperwork, there’s always a task waiting to be done. Find out how to achieve operational excellence. -
7 tips to hire the perfect candidate
Workers may be a bit happier now, but they still don’t see themselves sticking in one job for all that long. Discover these 7 tips to hire the perfect candidate.