Skip to main content
Industry
Published
•
3 min read

The omni-channel experience 

In order to keep up with consumer expectations and offer a true omni-channel experience, banks face the challenge of moving from a passive service-provision infrastructure to proactive, digital interaction with customers.

Published
•
3 min read

Customer centricity in 5 easy steps 

Organizations are investing more in their customer experience as they begin to recognize two things: that customers are more willing than ever to switch providers and happy customers are more profitable customers.

Published
•
3 min read

The digital journey 

At this year’s Sibos event, Microsoft will be demonstrating how it is helping banks become leading digital businesses.

Published
•
3 min read

Windows 10: Modernizing financial services 

Windows 10 can help financial services organizations deliver on these expectations at a level never before possible, providing experiences and security customers are asking for across the broadest portfolio of devices, including tablet, desktop and smartphones