Across all levels of the U.S. government, agencies and administrations need the right solutions to help improve citizen services. On top of this, governments need modern tools, with the ability to generate results quickly.
Today, following our news announcing the general availability of Azure Government and the arrival timing of Dynamics CRM Online Government, Microsoft announced that Dynamics CRM Online Government is now generally available to all U.S. government customers and partners.
This release brings to fruition Microsoft’s vision to offer a unified portfolio of government cloud solutions across productivity, platform and business applications. With a financially backed service level agreement (SLA), Dynamics CRM Online Government is designed for FedRAMP compliance and operated (by U.S. Citizens) in a Microsoft owned and U.S.-based datacenter. As with Azure and Office 365, the service will allow customers and partners to leverage their existing Microsoft investments, including on-premises, in the cloud, or through hybrid cloud capabilities.
Featuring core case management functionality, Dynamics CRM Online Government is a platform for modernizing business applications quickly and at a low cost. It connects departments, teams and data, making it ideal for an expansive variety of use cases, including field inspections, constituent service and task management. Customers and partners running Dynamics CRM Online Government can be more productive and have the freedom to get work done from any device, all with a single sign-on experience.
With a strong ecosystem of partners whose solutions are already developed for government, such as Investigative Management from Planet Technologies, Public Records Tracker from Webfortis and Event Permitting from Tribridge, government organizations will be able to easily take advantage of Microsoft Dynamics CRM Online Government.
Now that Dynamics CRM Online Government is generally available, Microsoft is well-positioned to help U.S. government organizations of all sizes enhance citizen services and use modernized tools and business applications to deliver results in a more efficient way.
Watch this video to learn how Application Rationalization & Modernization empowers organizations to build and manage modern business applications with speed, scale and efficiency.