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Experience “The Next Normal of Public Services” at the IDC digital summit

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We live in a changed world. Governments, businesses, and individuals have seen years of digital transformation take place in mere months. Innovative technology can help governments address complex economic, social and sustainability issues. But the scale and pace of this transformation brings new challenges and intensifies inequities in communities around the world.

As my colleague Jeremy Goldberg points out in this recent blog: “Over the past year, government leaders have learned to appreciate strong, resilient digital infrastructure. In 2020, they worked feverishly to build and implement new systems to help meet the demands of COVID-19, from continuity of operations to distribution of social service benefits, and communication with the public about infection and vaccine rates.”

At Microsoft, we believe that innovation grows not only from technology, but also, from the industries and people that creatively build on this foundation. That is why we support our government customers on their modernization journey. We lean in as a trusted partner to provide the vision and solutions that inspire governments and empower people. We focus on delivering fast, easy-to-use and secure capabilities that help governments meet their mission today and set solid foundations for leaders to solve the challenges of the future.

On October 27, 2021, Microsoft will be present at the IDC European Government Executive Digital Summit as a Platinum partner. The theme at the digital event is the “The Next Normal of Public Services – Efficient, Trusted, Highly-Responsive, Inclusive, Convenient (ETHIC).” The five keys to unlocking the new ETHIC of public services include immersive citizen experiences, intelligent civil service automation, data-driven policy making and services, agile, hybrid infrastructures and platforms and last, but not least, trusted digital service and data sharing. This is all underpinned by a focus on digital inclusion. In other words, how can governments design more equitable digital serves for their constituents? And how do they empower all to benefit from the digital economy?

Register to attend and swing by the Microsoft digital booth to meet us at the IDC European Government Executive Digital summit virtual event.

During this event, you will have an opportunity to engage with Microsoft in several ways:

  • During the IDC opening keynote at 10:30 AM CET, Hugh Eaton WW Government VP, will speak to what is means to deliver Intelligent, data-driven public services. During this session you will hear from Hugh as he discusses how data can play a pivotal role in your digital transformation, helping empower governments to reset their economies and ways of working. Hugh has given considerable thought to how governments can prepare for the future, and recently wrote a blog on “5 (free) thinks governments can do to reposition for the future.”
  • Then, at 11:30 AM CET, Jeremy Goldberg, Director of Critical Infrastructure and Senior Innovation Fellow at Harvard Kennedy School’s Ash Center, will participate in a panel on the future of civil service within government agencies. This will cover topics such as hybrid work, cross-organizational collaboration, and data-driven decision making. Jeremy recently wrote about how to embrace both security and digital transformation in the COVID-19 era.

At Microsoft, we aspire towards economic, social, and environmental prosperity for governments and the societies we serve together. Our mission is to empower every government agency and person on the planet to achieve more

To learn more about Microsoft’s global view in Government, visit us at Government Solutions | Microsoft Industry.