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Microsoft Industry Blogs

Chatbots: A benefit for state and local government operations 

State and local governments are leveraging chatbots to engage citizens, make state and local services more easily accessible, and enable administrative operational activities in order to free up staff time to focus on more complex, mission critical initiatives. With tight budgets and expanded service responsibilities, leveraging technology becomes more important to state and local agencies...

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Announcing Power Platform and Dynamics 365 Updates for Microsoft Government Cloud 

In the government world, I hear from civic leaders and IT staff who understand how the cloud and modern data technologies could improve efficiency and the citizen experience of government. These government leaders and staff know their technology challenges better than anyone else: governments often have legacy systems, staff struggle to make changes to customer...

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Combatting the prescription opioid epidemic 

The startling headlines and statistics about prescription opioid abuse in the United States have become all too common: according to the Pew Research Center, opioid abuse and overdoses cost the national economy more than $500 billion annually...

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