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Responding at the pace to meet new needs 

When the pandemic began earlier this year, public servants working in governments around the world faced challenges they never had before. The public sector had to adapt quickly to work almost 100 percent remotely and to collaborate across teams to deliver new benefits and services to communities. The importance of accurate data was irrefutable in...Read more

Reshaping our cities: Microsoft at the Smart City Live Expo 

Today more than half the world’s population lives in urban areas (75 percent in Europe), and according to the United Nations, that figure will increase to 70 percent by 2030. It’s no wonder then that cities consume 75 percent of natural resources, produce 50 percent of global waste, and emit 80 percent of global greenhouse...Read more

Why defense and intelligence organizations are embracing the commercial cloud 

People and organizations must often make decisions quickly, with incomplete information, and in military situations, this can be particularly true. The mission of the military has not changed since the time of antiquity: if you can observe, orient, decide, and act faster than your opponent, you gain an advantage. As a retired British Army officer,...Read more

The pandemic has dramatically accelerated digital transformation in public sector 

If we’ve learned anything from this global pandemic, it’s that digital technology and data are truly critical infrastructure to enable business resiliency and continuity for all governments as they adapt sudden and unexpected changes to “normal” ways of delivering services. With a digital transformation journey already underway, the Government of Canada was able to swiftly...Read more

Reimagining digital identity for government services 

COVID-19 has required governments to reimagine digital services. The cornerstone of such services for citizens, residents, and businesses must be an authenticated and verifiable digital identity, powered by a secure, trusted platform....Read more

Court is in session, just not in a courthouse 

What was needed by court systems was a more tailored solution to meet the needs of a court. Virtual Hearings was the answer to the ask of customers to help replicate the functionality of the court process from a remote posture....Read more

Four common challenges governments face in a time of crisis 

Recent global events have shown that digital technology and data have become indispensable tools for governments as they adapt to changes across their organizations. Many government leaders are taking stock and imagining a future with the most attentive, helpful citizen services. And many are recognizing that a strong digital ecosystem is the foundation for that...Read more

Empowering government employees through digital skills 

As the global economy becomes increasingly technology-intensive, the nature of the workforce is changing dramatically. Basic digital literacy is a prerequisite for employment and more specialized technical skills are in high demand. Organizations and individuals alike understand that workers must become lifelong learners who continuously acquire new skills throughout their careers. These fundamental shifts clearly...Read more

Today’s technology is transforming home health care 

Public health organizations are chartered with ensuring the health and well-being of individuals, families, and communities. Their scope of responsibility is wide-ranging and varies from country to country, and they are required to provide direct healthcare services to their citizens, including epidemiology and disease prevention. In the area of providing care, public health organizations, along...Read more