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3 practical reasons to embrace remote government access 

COVID-19 has given governments a once-in-a-lifetime opportunity to reimagine the way they interact with businesses and serve people.  Largely due to the pandemic, the technology needs and expectations of government agencies have grown exponentially. This has driven the need to virtually maintain operations while continuing to serve the community. In my previous blog, I shared...Read more

The importance of remote access to government agencies 

The need to remotely access government services, in previously unimaginable ways, is here to stay. Read more to learn about successful approaches that governments worldwide have taken to build agility and resilience while continuing to digitally serve their communities....Read more

COVID-19 accelerates defense agencies adoption of new technologies 

COVID-19 has forced defense and intelligence agencies to vastly increase the use of remote work. One great example is the Pentagon, the largest employer in the United States. It enabled one million people to work remotely since the start of the pandemic. As part of its rapid response, the Pentagon created a service it calls...Read more

Public safety benefits from digital transformation 

Microsoft webinar explores the digital future of public safety Creating safer communities is everyone’s goal. But that is more challenging than ever due to COVID-19, and now even those who work to keep us safe are themselves in danger as well. To meet these challenges, agencies are embracing digital transformation. This shift gives public safety...Read more

Responding at the pace to meet new needs 

When the pandemic began earlier this year, public servants working in governments around the world faced challenges they never had before. The public sector had to adapt quickly to work almost 100 percent remotely and to collaborate across teams to deliver new benefits and services to communities. The importance of accurate data was irrefutable in...Read more

Reshaping our cities: Microsoft at the Smart City Live Expo 

Today more than half the world’s population lives in urban areas (75 percent in Europe), and according to the United Nations, that figure will increase to 70 percent by 2030. It’s no wonder then that cities consume 75 percent of natural resources, produce 50 percent of global waste, and emit 80 percent of global greenhouse...Read more

Why defense and intelligence organizations are embracing the commercial cloud 

People and organizations must often make decisions quickly, with incomplete information, and in military situations, this can be particularly true. The mission of the military has not changed since the time of antiquity: if you can observe, orient, decide, and act faster than your opponent, you gain an advantage. As a retired British Army officer,...Read more

The pandemic has dramatically accelerated digital transformation in public sector 

If we’ve learned anything from this global pandemic, it’s that digital technology and data are truly critical infrastructure to enable business resiliency and continuity for all governments as they adapt sudden and unexpected changes to “normal” ways of delivering services. With a digital transformation journey already underway, the Government of Canada was able to swiftly...Read more

Reimagining digital identity for government services 

COVID-19 has required governments to reimagine digital services. The cornerstone of such services for citizens, residents, and businesses must be an authenticated and verifiable digital identity, powered by a secure, trusted platform....Read more