The healthcare industry has seen rapid innovations in recent years, with increasing collaboration between people and technology. From telehealth to AI, healthcare providers are using technology to increase access to patient care and improve its quality.
As we participate in Patient Experience Week, I take a pause to acknowledge that we are living and working in extraordinary times. The COVID-19 pandemic has created massive, yet necessary, shifts in our healthcare system, none like we’ve seen before. We are witnessing 20 years of change and innovation all happening within a span of