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Jonathan Silverman articles

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Jonathan Silverman
Director, Insurance Industry Solutions, Microsoft

Re-envisioning the insurance industry with the use of intelligent tech 

Data is the driving force behind recent innovations in many industries, insurance being one of them. The innovation that we’re seeing currently—and will continue to observe in the years to come—is being driven by data and the tools that will enable data to be stored, collated, analyzed, and utilized. Looking ahead, the process of becoming “data-driven” is expected to not only change the industry but also to deliver tangible benefits to both companies and consumers. As we shift further into a digital era, the ways in which we conduct business and interact with our customers are drastically changing. Business leaders are looking for innovative ways to become more efficient and create a better overall experience for their customers.
Published 

How Microsoft helps insurers thrive during challenging times 

In the lead-up to 2020, insurers were showing great staying power as they rode out an unsettled economy. But with the onset of COVID-19, that turbulence has only gotten more intense. Claims are becoming more frequent and more severe as catastrophic events happen at an increasing rate. Regulatory requirements are changing, and it’s become more