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Microsoft in Business Blogs

The good and the bad of off-the-shelf AI 

AI solutions aren’t all that different from investments—there are plenty of options, discernable levels of risk, and ample room for growth in AI adoption, but every organization has a custom portfolio built for its specific needs. Building your own AI models isn’t for everyone. Every financial service copy has its own expertise, capabilities, and resources...Read more

Investment Bank of the Future: Keys for Embracing the Wave of Technology Disruption 

The turbines of the business machine are moving faster than ever in this new decade. There’s no denying that we live in a quick-turn, instant results, increasingly automated and personalized world. As the investment banking industry plugs into this world and hones a sharper focus on sustainable growth, its technology needs to be aligned to...Read more

Build or Buy, the Value of Critical AI Partnerships 

If you’ve been keeping up with our AI Build or Buy series, you’ll notice that finding the right partnerships is at the core of each decision. The right AI partner serves an essential role of any finance technology strategy. They bring a level of expertise and dedication to the company’s data science needs that is...Read more

How a mindset shift transformed our finance department 

When culture and technology align, transformative things can happen. By shifting its mindset to embrace the cloud-based digital tools of modern finance, Microsoft’s finance department has been able to optimize internal operations and drive business partners to action. Adopting the tools and techniques of modern finance can increase productivity, impact, and influence for your own...Read more

Remaining Relevant: Integrating Non-traditional Data into Insurance Insights 

Every day, a typical connected customer interacts with hundreds of touchpoints across brands and industries, each activity or click flowing into an ever-expanding mountain of data. Some of these brands are learning to use that data to understand their customers. And, they’re doing such a good job of delivering custom–tailored experiences, that customers have come to expect that level of service and are turned off by those that don’t...Read more

The most critical decision in building out enterprise AI: Build in-house or bring in a vendor 

From smart homes to robust intelligent edge ecosystems, AI is one of the hottest topics in tech and society as we embrace the new decade. While consumers are debating the benefits of one smart light bulb versus another, financial service companies are planning, adapting, and debating just how they can use artificial intelligence to empower...Read more

5 Insurance Takeaways from Microsoft’s Fall Events 

Microsoft’s Focus on Insurance on Full Display at InsureTech Connect By providing the essential technologies that enable insurers to deliver higher levels of customer service and achieve more, Microsoft continues to establish itself as a major player in the insurance industry. This fall, Microsoft was a proud gold-level sponsor at InsureTech Connect, one of the...Read more

What’s Next for AI in Financial Services in 2020? The 5 Top Trends 

Follow Pascal Belaud on LinkedIn Right now, banking, capital markets, and insurance businesses are finding new uses for artificial intelligence. AI is helping to transform and keep ahead of a number of critical vectors, including customer experience, regulatory compliance, new markets and business models, and security. It’s no longer a “nice to have” innovation technology, it’s becoming a CX-level imperative. In...Read more

How insurers use data to enhance the customer experience 

Customers want to be catered to. The ability to differentiate the customer experience between touchpoints and provide personalized interactions at each stage is critical for insurers aiming to branch into the digital space. Modern customers are not just contacting insurance providers through their local agent or a single digital touch point—their journey weaves through a series of...Read more

CAT Compliance with Microsoft and Cloudreach 

Ruchi Nanda | Industry Solutions Manager, Financial Services On May 6, 2010, the United States stock market collapsed.  In 5 minutes, the Dow dropped 600 points and investors, brokers, economists, and the SEC briefly panicked. Twenty minutes later, the market recovered and pulses slowed, but the impact of the Flash Crash was long-lasting. Nearly a decade later, experts remain unsure of what caused...Read more

Powering your finance modernization with citizen data scientists and digital upskilling 

Bob Woods | Finance Transformation Leader and Seattle Office Managing Partner, PwC Digital transformation is bringing both rapid innovation and drastic changes to the core functions of chief financial officers. When CFOs don’t adapt to these new technologies, they can’t proactively manage new opportunities including evolving workforce expectations and growing data capabilities. Forward-thinking CFOs leverage...Read more