Financial Services

AI solutions aren’t all that different from investments—there are plenty of options, discernable levels of risk, and ample room for growth in AI adoption, but every organization has a custom portfolio built for its specific needs. Building your own AI models isn’t for everyone. Every financial service copy has its own expertise, capabilities, and resources...Read more

The turbines of the business machine are moving faster than ever in this new decade. There’s no denying that we live in a quick-turn, instant results, increasingly automated and personalized world. As the investment banking industry plugs into this world and hones a sharper focus on sustainable growth, its technology needs to be aligned to...Read more

If you’ve been keeping up with our AI Build or Buy series, you’ll notice that finding the right partnerships is at the core of each decision. The right AI partner serves an essential role of any finance technology strategy. They bring a level of expertise and dedication to the company’s data science needs that is...Read more

Every day, a typical connected customer interacts with hundreds of touchpoints across brands and industries, each activity or click flowing into an ever-expanding mountain of data. Some of these brands are learning to use that data to understand their customers. And, they’re doing such a good job of delivering custom–tailored experiences, that customers have come to expect that level of service and are turned off by those that don’t...Read more

Customers want to be catered to. The ability to differentiate the customer experience between touchpoints and provide personalized interactions at each stage is critical for insurers aiming to branch into the digital space. Modern customers are not just contacting insurance providers through their local agent or a single digital touch point—their journey weaves through a series of...Read more

Ruchi Nanda | Industry Solutions Manager, Financial Services On May 6, 2010, the United States stock market collapsed.  In 5 minutes, the Dow dropped 600 points and investors, brokers, economists, and the SEC briefly panicked. Twenty minutes later, the market recovered and pulses slowed, but the impact of the Flash Crash was long-lasting. Nearly a decade later, experts remain unsure of what caused...Read more