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Microsoft Industry Blogs

Making an impact through community

Phil Sorgen, CVP of US Enterprise Commercial at Microsoft, inspires readers to spread their companies’ mission into their communities to create a ripple effect of collaborative empowerment....

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Use data-driven insights to drive experiences that matter to your customers

The most successful companies already know that customer experiences have a huge impact on business. From acquiring new customers, successfully predicting and meeting their needs, and transforming one-time customers to loyal brand ambassadors, delivering seamless customer experiences can make all the difference. According to Walker Information, “customer experience will overtake price and product as the...

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