May was clearly the month to celebrate nursing, with May 6 designated as National Nurses Day, International Nurses Day following on May 12 and our third NurseHack4Health, May 14-16. It was a pleasure to join 30-plus Microsoft volunteers who supported this hackathon, empowering 645 participants from over 30 states and more than 20 countries who Read more
The world is very different today than it was just a year ago. The realities of COVID-19 have challenged us all. The pandemic rearranged our health and wellness priorities while teaching us some valuable lessons. When faced with a crisis, we’ve learned that health systems and health leaders are capable of agile transformation. One need only look at the heroic efforts of doctors, nurses, Read more
Molly K. McCarthy MBA, RN-BC | National Director, Health Providers and Plans Industry, Microsoft Kathleen McGrow DNP, MS, RN, PMP | US Chief Nursing Information Officer, Microsoft Kelly Larrabee-Robke, MBA, MS, RN | US Chief Nursing Officer, Microsoft The challenges faced by healthcare worldwide in the last year have resulted in unprecedented challenges and remarkable Read more
The impact of Social Determinants of Health (SDoH) on member outcomes has loomed large with health plans for over a decade. Social Determinants of Health Source: www.cdc.gov Health Plans have realized that by mitigating the negative impacts of SDoH, they can achieve substantial benefits. These benefits will certainly improve access and outcomes for members. These Read more
As we participate in Patient Experience Week, I take a pause to acknowledge that we are living and working in extraordinary times. The COVID-19 pandemic has created massive, yet necessary, shifts in our healthcare system, none like we’ve seen before. We are witnessing 20 years of change and innovation all happening within a span of Read more
During the pandemic, we have seen dramatic shifts in technology usage: rapid acceleration of at-home shopping, a transition from in-person to online learning, and much more. In healthcare, telehealth visits have jumped more than 150 percent.i This increase of visits occurred over a three-month period and coincided with protocols shifting, physicians and patients gaining comfort Read more
Digital Transformation is about understanding your industry, thinking about the future of your company, and owning your path as a digital company. Consolidating your data across the geographical diversity of your offices, workforce, and disparate data management platforms can be critical in your digital transformation journey. We talked to BrightSpring Health Services, one of the Read more
Clifford Goldsmith | B.Sc., MBBCh (MD), US Chief Medical Officer, Microsoft I am proud to count myself among the cadre of physicians who incorporate healthcare informatics in their medical practice. We may have downsized our clinical practices, but we remain as strongly committed to the principles of the Hippocratic Oath as we were when we took the oath in medical school. Our priority has been and Read more
Over a year has gone by since the beginning of the global pandemic, and it’s clear that the pharmaceutical industry and COVID-19 vaccines are at the center of everyone’s attention. Calls for quick and rigorous development of a COVID-19 vaccine have given way to the equally important demand for rapid distribution. Because of this unprecedented Read more
While AI is driving value in all aspects of our lives, there are times where it’s hard to separate the aspirations of those who want to use it to do good from those leveraging AI today to positively impact real change in health and medicine. I have the privilege of working with many talented leaders and organizations that are truly making Read more
When I was a junior at Greensburg Central High School in Western Pennsylvania, I volunteered for the Special Olympics. Roger, the athlete I was partnered with, made such an impression on me because of his complete and utter joy in participating in various sports events. I returned my senior year and again had the pleasure Read more
Over the past year, my colleagues and I have seen a steady uptick in healthcare organizations requesting in-depth discussions on how to further develop their digital front door capabilites. One high-interest topic has been establishing a branded conversational bot (chatbot) that can facilitate frictionless experiences across all digital channels and throughout the engagement journey. Helping customers with the next steps in the process is dependent on the completeness of their digital strategy, their goals Read more
