Hybrid work and the year ahead 

Like many of you, I’m looking at 2022 as an opportunity to continue evolving as a leader and to experiment with new ways to help my team thrive in a hybrid world. I talked a bit about what I think is next for hybrid work in my post last month. That’s why for this year…Read more

Reflecting on another year that redefined work 

This embed requires accepting cookies from the embed’s site to view the embed. Activate the link to accept cookies and view the embedded content. This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. What a year it’s been. As leaders, we’ve continued to…Read more

Returning to the workplace: a human-centric approach to building resilient financial services 

This year, every financial services organization has confronted the importance of resilience. In the context of a crisis, we think of resilience as enabling survival. But from a wider perspective, resilience is about easily meeting the future demands of customers. The first article in this series discussed the importance of resilience, which is receiving renewed…Read more