Tag: Hybrid Work
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Hybrid work and the year ahead
Like many of you, I’m looking at 2022 as an opportunity to continue evolving as a leader and to experiment with new ways to help my team thrive in a hybrid world. I talked a bit about what I think is next for hybrid work in my post last month. That’s why for this year -
Reflecting on another year that redefined work
What a year it’s been. As leaders, we’ve continued to navigate a test-and-learn approach for how, when, and where our teams work while learning how to serve our customers in a hybrid world. In the final weeks of 2021, I’d like to share some of the things that stood out for me over the past -
Returning to the workplace: a human-centric approach to building resilient financial services
This year, every financial services organization has confronted the importance of resilience. In the context of a crisis, we think of resilience as enabling survival. But from a wider perspective, resilience is about easily meeting the future demands of customers. The first article in this series discussed the importance of resilience, which is receiving renewed