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Best practices for personalizing healthcare in the digital age 

One of the most pervasive challenges facing the healthcare industry today is siloed information. This disconnect limits information accessibility, data uniformity, and interoperability among systems. Thus, there is a constraint on how personal you can get with the information in its current form. This can mean the difference between clinicians having access to genetic information...Read more

Key learnings for building smart communities at Smart City Expo World Congress 2019 

The 9th year of the Smart City Expo World Congress (SCEWC), held in Barcelona from November 19–21, did not disappoint. In fact, after nine years of attending, I’m surprised each year at how the event continues to grow, improve, and remain exciting. The numbers suggest that I’m not alone in finding value in the conference...Read more

Reimagining healthcare: Partnering for a better future 

There has never been a more exciting time to be working in healthcare and life sciences at Microsoft. Our investments across our organization in research and development, world-class talent, and strategic partnerships reflect our CEO Satya Nadella’s vision that many of the next health breakthroughs will come from healthcare and life sciences organizations working in...Read more

How smart is your supply chain? 

Customer expectations are higher than ever but with the right technology, there are limitless ways to delight customers at every step of their journey. Historically, many have considered retail to be a simple business with a great deal of the strategy based on old-fashioned experience, gut instinct, and long-standing supplier relationships. But to compete in...Read more

Your employees are your brand ambassadors 

Store associates are the face of every retail brand, yet they are often the most disconnected from the technology that could help them do their jobs better. Learn how you can help your employees become your brand ambassadors....Read more

Getting personal: The next frontier in patient care 

“The nature of healthcare delivery is changing,” says Dr. Clifford Goldsmith, a physician and Microsoft’s national director for the provider industry in the U.S. “Most of healthcare was designed to work with communicable diseases, infective diseases.” I’m excited to feature Dr. Goldsmith as a guest in an episode of NextGen Health, the podcast series from...Read more

Achieve more with intelligent media and entertainment 

The media and entertainment industry is undergoing digital transformation at an unprecedented rate. The widely acknowledged forces driving this change include new and emerging content channels and digital native providers such as FAANG and other over the top (OTT) players. Revenue streams are being disrupted by subscription video on demand (SVOD), advertising video on demand...Read more

Innovation now for the Smart City of tomorrow 

Barcelona may be one of the world’s major global centers for tourism, the economy, trade and culture but, starting today, it’s the apex for smart cities. Our Microsoft for Smart Cities team and partners are excited to join government and civic leaders as well as experts at the Smart City Expo World Congress (SCEWC2019) to...Read more

A public CIO perspective: prioritizing your smart city journey 

The term “smart city” is a simple phrase that encompasses a broad and complex set of digital transformation initiatives and programs. Such programs need to include modern citizen services, operational automation, intelligent management of infrastructure and utilities, and new capabilities to improve transportation and communication. Microsoft is helping to lead the way at this year’s...Read more

Customers first, last—and everywhere in between 

During the last 15 years of my career in the tech sector, I’ve focused on developing innovative customer experience solutions and overarching digital transformation for the retail industry – and I’ve never been more excited about the opportunities. It feels like we’ve always known the potential of digital tools, but now we’re finally at the...Read more

Transforming smart cities with AI, IoT, and cloud technologies 

According to the United Nations, more than 55 percent of the world’s population now lives in urban areas—and by 2050, that number could jump to 68 percent. With rapid urbanization on the rise, cities around the world face pressure to keep up with the pace of change and meet the growing demand for better, faster,...Read more