By Shelley BranstenCorporate Vice President, Retail & CPG, Microsoft
Shelley Bransten, Corporate Vice President, Retail & CPG, shares her highlights from the show floor at the National Retail Federation’s annual conference and expo....
By ShiSh ShridharGlobal Industry Solutions Director, Retail, Microsoft
As the retail industry changes and competition grows across every channel, retailers are turning to new technologies to move their customer experience forward and maintain relevancy....
By Shelley BranstenCorporate Vice President, Retail & CPG, Microsoft
Women have long been both the heart and spine of retail as consumers, first-line employees, designers, influencers, and leaders. But while women drive an estimated 70 to 80 percent of consumer spending and represent half of first-line employees, we only occupy 5.6 percent of S&P 500 retail company CEO positions....
By Shelley BranstenCorporate Vice President, Retail & CPG, Microsoft
Sometimes it seems like we can barely go a week without reading a headline about a brick-and-mortar closure or missed profit expectations in the retail sector. While this might set off alarm bells for some, I’m feeling more optimistic about retail than ever, and I’ll tell you why. Shoppers are spending money in record amounts....
Artificial intelligence (AI) will completely transform customer service in the coming years—and retail businesses can benefit from this emerging technology more quickly than you might think....
Smart retailers know that AI is key to staying relevant in an always-on marketplace. AI-enabled insights drive greater ROI by unlocking the power of data....
Learn how you can provide customers the personalized, seamless experiences they expect by using AI to bridge the gap between digital and physical retail....