Retail Archives - Microsoft Industry Blogs

Businesswoman brainstorming, reviewing flow chart hanging on brick wall in office

Retail insights pave the way for impactful customer experiences

July 16, 2019

By Cath BrandsIndustry marketing director – Retail and consumer goods

The retail landscape is constantly changing, with new challenges and opportunities around every corner. One of the opportunistic challenges in retail is digital transformation....

Woman uses grocery store mobile app while shopping

How consumer goods companies are unlocking the power of data

July 1, 2019

By Shelley BranstenCorporate Vice President, WW Retail & Consumer Goods Industry

So how can consumer goods companies unlock their data to deliver more authentic brand experiences, be good for the planet or speed to market?...

Ever-changing customer experiences require an omni-commerce strategy

June 10, 2019

By Sahir AnandPrincipal Retail and CPG Industry Lead, Cloud Commercial Communities Team

Retailers require a strategy that allows rapid upgrades and changes to their commerce systems, or they risk losing customers to competitors. Using a headless architecture built on micro-services is becoming an imperative to enable constant evolution of a platform....

A young woman in front of her clothing boutique

The next generation of luxury retail

June 3, 2019

By Cath BrandsIndustry marketing director – Retail and consumer goods

The idea of luxury is driven by a fear of missing out. But the nature of luxury is changing, from exclusive, high-end products to a focus on experiences....

How millennials have changed the retail landscape

May 28, 2019

By Cath BrandsIndustry marketing director – Retail and consumer goods

Retailers targeting millennials have had to rethink everything they know about sales, from leading with experiences to ensuring sustainable business practices....

Modern Shopping Mall with stores, Cafe and Shoppers Walking Around

ShopTalk 2019 recap part 3: AI can check age-old retail problems

May 21, 2019

By Sahir AnandPrincipal Retail and CPG Industry Lead, Cloud Commercial Communities Team

Retail’s ongoing digital and cloud-first transformation was on full display at ShopTalk 2019, and the Microsoft Industry Experiences team was there. This is the third in a series (read part 1 and part 2) of three blogs where we delve a little deeper into five topics that were dominant in discussions....

Frontline worker achieving in retail work space using Surface.

How to empower today’s retail employees

May 13, 2019

By Cath BrandsIndustry marketing director – Retail and consumer goods

In today’s retail environment, customers want more control of their experience. And who better to provide that experience than well-trained, committed employees?...

Your store is no longer a store, but retail as a service

May 6, 2019

By Cath BrandsIndustry marketing director – Retail and consumer goods

Think of your retail store not as racks and shelves, maximizing every square inch to hold product after product, but as a service—a way to build an experience....

Customers tasting coffee while employee collects data from them

Accelerating retailers’ digital transformation at the Microsoft Technology Center

April 30, 2019

By Shelley BranstenCorporate Vice President, WW Retail & Consumer Goods Industry

Cloud-based solutions have become the de-facto standard to drive retail business agility, with 78% of retailers already using cloud technologies and 92% expecting to by next year...

People walking around a large Shopping Mall

ShopTalk 2019 recap part 2: Retail transformation and 360 customer insights

April 18, 2019

By Sahir AnandPrincipal Retail and CPG Industry Lead, Cloud Commercial Communities Team

This is the second post in a series of three blogs where we delve a little deeper into five topics that were dominant in discussions at ShopTalk 2019....

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