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Visualization of data in a shopping mall

Key use cases for modern and intelligent loss prevention in retail 

  • Author avatar of Sahir Anand
    By Sahir AnandPrincipal Retail and CPG Industry Lead, Cloud Commercial Communities Team
The National Retail Federation completed a loss prevention survey of 63 retailers in 2019. The top two risks (and therefore priorities) for 50.8 percent of retailers in the last five years were internal theft and cyber-related incidents (such as data breaches). Retailers reported an average inventory shrink of 1.38 percent, which is on pace with...

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Shopper using a cellphone while looking at a price tag

Think outside the retail box (and bag and cart) 

  • Author avatar of Cath Brands
    By Cath BrandsIndustry marketing director – Retail and consumer goods
In the current “experience economy,” where the most important currency is social currency, the ability to provide an Instagram-worthy experience is priceless. Learn more about how you can reimagine retail, and how technology fits in....

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Woman using a credit card to purchase items in a store

Breaking the paralysis of choice 

  • Author avatar of Ami Silverman
    By Ami SilvermanCVP of WW Sales, Consumer & Device Sales division
Do you remember the first time you confronted the paradox of choice? For me, it happened early in my career. I was a sales manager at a well-known retailer and noticed that the more varieties of white shirts we put on display, the longer it took customers to make a buying decision. Instead of a...

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Modern Shopping Mall with stores, Cafe and Shoppers Walking Around

ShopTalk 2019 recap part 3: AI can check age-old retail problems 

  • Author avatar of Sahir Anand
    By Sahir AnandPrincipal Retail and CPG Industry Lead, Cloud Commercial Communities Team
Retail’s ongoing digital and cloud-first transformation was on full display at ShopTalk 2019, and the Microsoft Industry Experiences team was there. This is the third in a series (read part 1 and part 2) of three blogs where we delve a little deeper into five topics that were dominant in discussions....

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