Microsoft driving innovation in Retail 

2 min read

One of the challenges in retail is to create an in-store experience that engages customers in unique ways, entices them to come in to stores, and keep them coming back. Creating those connections creates better experiences and ultimately increases sales. Read more

2015: The year of on-demand, personalized shopping 

5 min read

At Microsoft, we believe this will be the year when modern shopping experiences come to life. Where retailers create instant, personalized experiences for shoppers on their smartphone, online and in stores. Read more

Creating connections with IOT 

2 min read

Over the past 12 months, the internet of things (IoT) has taken center stage for businesses in every industry, and retail is no exception. Retailers are starting with their own things – their existing data, devices and services – and transforming everything from the supply chain through to the customer experience. And by doing so, Read more

A universe of opportunities 

5 min read

Speak provides its readers with a quarterly digest of features, commentary and case studies focusing on the role of Microsoft technology in the retail, hospitality and consumer industries. Read more

Transforming the Hotel Intranet 

4 min read

According to Accor’s Marc Champsaur, the world is changing very quickly – and so is the hospitality industry. To keep up, he says, the hotel group needs to be more agile, and enable its employees to be the same. Mobility is a cornerstone in transforming the business, and one priority is to easily allow employees Read more

A new way of working 

6 min read

Dixons Retail is one of Europe’s largest specialist electrical retailing and services companies. Its brands include Currys and PC World in the UK and Ireland, as well as many others across Europe. Read more

New use cases for device and mobile retail: Preparing for the next wave 

3 min read

s the mobility and device revolution motivating or debilitating retailers in their quest to win consumer mindshare and walletshare? 2014 EKN analysis (n=131 retailers) reveals that on an average less than a third of retailers use some form of mobility and inter-operable devices that support sales, service and operations today. Read more