Generative AI provides more possibilities than can be addressed in series of blogs. Understanding what others have done can help guide your thinking and approach. The level of creativity increases daily, and we will all watch the space with anticipation of the most impactful use cases for retail and consumer goods companies.Â
Microsoft’s solutions empower the retail industry to connect your customers, your people, and your data. Connected, these applications unlock unique opportunities to create individualized experiences that meet customers’ expectations whether it be the holiday season or all year round.
By investing in frontline retail workers with the same tools, training, and resources already afforded office workers, businesses can attract and retain high-value talent to drive superior customer experiences and sustainable business growth.
By bringing together data, insights, inputs, engagements, and other metrics—consumer goods manufacturers can harness powerful, customized tools to consolidate and manage their data flow to drive improved performance and more.
We at Microsoft are continuously innovating and evolving our industry cloud solutions to meet the needs of our customers and are very excited to showcase the power of having an industry-focused approach at Microsoft Ignite.
We wanted to share some recent examples of new AI solutions we have delivered as part of our Microsoft Industry Cloud for Healthcare and Financial Services and give a preview of the capabilities we are developing for our Microsoft Cloud for Retail customers and partners.
Learn how Microsoft and our partners are helping retailers deliver a seamless experience across the entire shopper journey.
Our largest partner event of the year is Microsoft Inspire from July 19 to 20, 2022. To kick it off, let’s reflect on the amazing achievements of our Microsoft Cloud for Industries partners this year. From the launch of our first industry cloud in 2020, our partners have been key to our mission to help
The Microsoft partner ecosystem plays a central role in our joint customers’ success and allows us to scale more quickly. Our partners develop innovative solutions across a range of industries and lead customers on their digital imperatives journey. I am looking forward to our biggest partner event, Microsoft Inspire, where you will learn how Microsoft enables
I’m looking forward to the Cloud Wars Expo, set for June 28 to 30, 2022, at the Moscone Center in San Francisco. This is a premier cloud-centric event in the market, and we will be joining several other providers and have the opportunity to connect with our customers and partners. Perhaps best of all, the
Retailer and consumer goods companies today live under constant pressure. Keeping up with the surge in e-commerce and multi-channel shopping, threading the needle of global supply chains,1 reimagining in-store experiences, and managing data volumes and privacy concerns just to name a few. Unfortunately, retailers of all sizes are too often caught flat-footed, and the lasting
The objective of frictionless shopping, frictionless checkout, and autonomous stores is to improve the customer experience and increase convenience. Any of us can put ourselves in the shoes of a shopper and think about how nice it would be to never have to wait in line to give someone our money. I get that. However,
While most everyone politely accepted the role the industry webinar played these past 24 months, last month Shoptalk gathered nearly 10,000 retail luminaries live and in-person in Las Vegas. The event was held from March 27 to March 30, 2022, at Mandalay Bay for the industry’s biggest reunion yet. Shoptalk 2022, my first in-person event
