Today marks the opening of Mobile World Congress (MWC) 2022, the largest mobile event in the world and a showcase for the latest innovations and leading-edge technology. I’m always energized by MWC and the opportunity it provides to connect with customers, partners, and colleagues over four very busy days. And this year, it will be especially…Read more
It’s with no small amount of excitement that a delegation of Microsoft’s telecommunications industry leaders will be traveling to attend MWC Los Angeles 2021 from October 26-28, 2021, at the Los Angeles Convention Center. Telecommunications has of course been a “hero industry” throughout the pandemic, providing the connectivity for remote collaboration and productivity solutions from Microsoft…Read more
As I write this, the 2021 edition of the TM Forum Digital Transformation World Series is underway, with a packed agenda of live and on-demand sessions featuring an extensive roster of telecommunications business leaders and visionaries. I’m always energized by the DTWS and the numerous opportunities it provides to learn from and be inspired by…Read more
Over the past 18 months, organizations in media & entertainment and telecommunications turned to digital technologies for the resilience and agility necessary to maintain business continuity and, in many instances, simply survive. With a host of lessons now learned—and with a marketplace that has been forever changed—the urgency for these two industries to continue to…Read more
Like 72 percent of organizations1, Telcos have long had customer experience (CX) top of mind and been investing to drive revenue growth. In 2008, when I started my career as a Telecom consultant, my first project “Data is Key” set to identify the data key to power a new business intelligence (BI) engine. This engine,…Read more
As Microsoft’s fiscal year 2021 comes to an end, I wanted to take the opportunity to thank our customers, our partners, and the media & entertainment and telecommunications communities at large for what has been an amazing journey over the last 12 months. Your commitment to the ongoing transformation of these two industries—and what we’ve…Read more
The Microsoft Dynamics 365 Telecommunications Accelerator expands the Common Data Model to include 16 new attributes based on a subset of the specifications of the TM Forum Open Digital Framework and in response to input provided by Microsoft’s broad ecosystem of Telecommunications ISV and System Integrator partners. Like the seven other industry accelerators already published,…Read more
We’re excited to share The Network, Microsoft’s first podcast series for the media, entertainment, and telecommunications (telco) industries. The world has changed a lot in the past year, but much of that change has been driven by trends that began as long as a decade ago. As Microsoft’s global Director of Marketing for both M&E…Read more
As we approach one full year since the restrictions and disruptions in response to the pandemic took their full effect here in the U.S., I find myself reflecting on all that has occurred during that time, and how business—and perhaps life in general—has been forever changed. As I’m sure is the case with all of…Read more
Recently I had the pleasure of hosting Microsoft’s most recent Telecommunications digital forum. The focus of this 60-minute online event was empowering the telco journey to the cloud, with a focus on the migration of data and business support system (BSS) workloads to realize operational efficiencies, simplify organization-wide access to insights, and better inform new…Read more
5G opens the doors for new enterprise IoT cases. The fifth-generation cellular standard offers increased security, support for large numbers of connected, low-power devices, and both low-latency and higher-speed performance. However, building an end-to-end IoT solution with cellular connectivity is complex. It requires expertise in embedded systems, connectivity, real-time, time series-based systems, antenna design, cloud…Read more
TM Forum’s Catalyst program is always fertile ground for innovation and collaboration across the telecommunications solution and service provider ecosystem. The telco team at Microsoft is participating in four of the latest Catalyst projects that address a diverse set of compelling topics: an enhanced developer experience, gamified customer journeys through a dynamic partner ecosystem and…Read more
