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Microsoft Industry Blogs > Telecommunications

Telecommunications

Smart City Concept

Digital experiences drive new revenue and differentiation for Telcos 

  • a man wearing a suit and tie smiling at the camera
    By Industry Digital Strategist, Worldwide Communications & Media
Like 72 percent of organizations1, Telcos have long had customer experience (CX) top of mind and been investing to drive revenue growth. In 2008, when I started my career as a Telecom consultant, my first project “Data is Key” set to identify the data key to power a new business intelligence (BI) engine. This engine,...Read more
Smart city and communication network concept. IoT(Internet of Things). ICT(Information Communication Network).

5 ways Media and Telco organizations have transformed 

  • Author avatar of Bob De Haven
    By General Manager, Worldwide Communications & Media
As Microsoft’s fiscal year 2021 comes to an end, I wanted to take the opportunity to thank our customers, our partners, and the media & entertainment and telecommunications communities at large for what has been an amazing journey over the last 12 months.  Your commitment to the ongoing transformation of these two industries—and what we’ve...Read more
Smart city and communication network concept. IoT(Internet of Things). ICT(Information Communication Network).

Fuel automation and innovation with Power Apps for the Telco Industry 

  • a man standing in front of a television
    By Principal Program Manager, Industry Solutions Engineering for Media & Communications
The Microsoft Dynamics 365 Telecommunications Accelerator expands the Common Data Model to include 16 new attributes based on a subset of the specifications of the TM Forum Open Digital Framework and in response to input provided by Microsoft’s broad ecosystem of Telecommunications ISV and System Integrator partners. Like the seven other industry accelerators already published,...Read more
tiles on a dark blue background

The Network: Media, entertainment, and telecommunications transformed 

  • Headshot of Steve Franklin
    By Director Product Marketing, Media and Communications, Global Industry Product Marketing Group
We’re excited to share The Network, Microsoft’s first podcast series for the media, entertainment, and telecommunications (telco) industries. The world has changed a lot in the past year, but much of that change has been driven by trends that began as long as a decade ago. As Microsoft’s global Director of Marketing for both M&E...Read more
woman looking at her cellphone in left half of the image, city skyline on right half

Reflecting on a year of transformation for media and telco 

  • Author avatar of Bob De Haven
    By General Manager, Worldwide Communications & Media
As we approach one full year since the restrictions and disruptions in response to the pandemic took their full effect here in the U.S., I find myself reflecting on all that has occurred during that time, and how business—and perhaps life in general—has been forever changed. As I’m sure is the case with all of...Read more
a large city

Empowering the telco journey to the cloud 

  • Monte Hong wearing a suit and tie
    By Global Director, Telecommunications Industry Strategy
Recently I had the pleasure of hosting Microsoft’s most recent Telecommunications digital forum. The focus of this 60-minute online event was empowering the telco journey to the cloud, with a focus on the migration of data and business support system (BSS) workloads to realize operational efficiencies, simplify organization-wide access to insights, and better inform new...Read more
city skyline

Top use cases for IoT-enabled by 5G 

  • a man wearing a suit and tie smiling at the camera
    By Principal Program Manager, Azure IoT Engineering
  • a man wearing a suit and tie smiling at the camera
    Principal Program Manager, Azure IoT Engineering
5G opens the doors for new enterprise IoT cases. The fifth-generation cellular standard offers increased security, support for large numbers of connected, low-power devices, and both low-latency and higher-speed performance. However, building an end-to-end IoT solution with cellular connectivity is complex. It requires expertise in embedded systems, connectivity, real-time, time series-based systems, antenna design, cloud...Read more
a woman talking on a cell phone

4 TM Forum Catalysts that are accelerating innovation 

  • Monte Hong wearing a suit and tie
    By Global Director, Telecommunications Industry Strategy
TM Forum’s Catalyst program is always fertile ground for innovation and collaboration across the telecommunications solution and service provider ecosystem. The telco team at Microsoft is participating in four of the latest Catalyst projects that address a diverse set of compelling topics: an enhanced developer experience, gamified customer journeys through a dynamic partner ecosystem and...Read more
a man standing in front of a window

How Cloudonomics can streamline your business support systems 

  • a man wearing a suit and tie
    By Executive Director – Core Products & 5G, Openet
Cloudonomics? What’s that? Good question—In the telecommunications world, the most obvious definition comes from the savings obtained by moving network and IT stacks to the cloud. As for the numbers involved, it really depends on who you talk to. But one thing they have in common is scale. A figure of 80 percent CapEx saving...Read more
woman looking at cell phone

Accelerating the digitization of telecommunications 

  • a man wearing glasses and smiling at the camera
    By Director, Global Telecommunications Technology Strategy, Microsoft
Despite lingering CSP hesitancy over cloud migration of corporate IT, OSS/BSS, and network applications, the telecommunications industry decision-makers surveyed and interviewed for a recent TM Forum report were able to provide more reasons for deploying workloads in public clouds than against. What’s more, those surveyed cited a number of specific benefits for deploying these workloads...Read more
woman sitting outside with a laptop on a table

Addressing the immediate priorities of telecommunications organizations 

  • Author avatar of Bob De Haven
    By General Manager, Worldwide Communications & Media
As the world continues to respond to the outbreak of COVID-19, our thoughts are with the people affected and the medical professionals working around the clock to help those most in need.  At Microsoft, we’re working to do our part by ensuring the safety of our employees, striving to protect the health and well-being of the...Read more
woman sitting and looking at a laptop wearing headphones

The state of Communications Service Providers and the cloud 

  • a man wearing glasses and smiling at the camera
    By Director, Global Telecommunications Technology Strategy, Microsoft
A recent report from TM Forum looked at Communications Service Providers’ (CSP) strategies to move corporate IT, OSS/BSS, and network applications to the cloud. Notably, and despite lingering CSP hesitancy over cloud migration of (in particular) operations software, those surveyed and interviewed for this report were able to cite more reasons for deploying workloads in...Read more