Technology has disrupted our workplaces, no doubt. It’s transformed businesses and changed workflows—all in the name of improving the bottom line. Modernizing the IT infrastructure isn’t an easy task, and failing to anticipate all complexities can result in an unhappy workforce. Organizations seeking to come out on top should understand the idiosyncrasies of this technological disruption in order to empower their employees.
Disruption is a double-edged sword. On one hand, it modernizes complex processes. Executives look at big data analytics software and cloud applications with stars in their eyes, inspired to propel business forward. And it does. It simplifies processes and makes our work lives easier. Many organizations know how to harness tools to improve efficiency, create new business models, engage more customers, and make employees more productive—as well as happier.
But the downside to technology’s disruption is significant. The onslaught of technology can create a sense of upheaval in the workplace. New tools, complex processes, and additional workflows can leave employees feeling greater pressure to accomplish more with fewer tools. In addition to their normal duties, they’re tasked with learning and adapting to new tools—all in a day’s work. And older employees can feel the pressure of keeping up with their tech-savvy Millennial coworkers.
It’s not the end of the world, though. Some employees thrive amidst the disruption. learning from it and growing as a result. Their higher expectations lead them to leverage new technologies, making them feel successful, productive, and creative in their careers. This grasp of new technology enables them to focus on their own personal ambitions, like improving relationships, spending more time with families, and finding the time for leisure activities. In essence, technology is empowering them in both work and life.
How can organizations seize the opportunity from disruption? Start with your workforce by creating a culture of continuous learning and collaboration.
From executives to managers to entry-level employees, people need to feel that their knowledge is competitive. Encourage your teams to elevate their expertise through courses, workshops, and trainings relevant to your technology and industry.
Just as disruption is the new normal, so is collaborating on both a local and global scale. The technology that’s transforming businesses is simplifying team work regardless of location, and it encourages employees to make the most of their expertise by sharing with more of the team.
Organizations need to strike a balance between incorporating new technologies and ensuring employee satisfaction. Instead of doing more with less, do more in less time. Make sure your workforce is equipped to adapt and able to reap the benefits when they leave for the day.
How will you harness the infinite potential of technology to change your work culture, and watch your bottom line thrive?
Find out in this online disruption assessment tool developed by Microsoft, based on McKinsey Global Institute on the disruptive technologies transforming life, business, and the global economy.