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Cloud Perspectives

Recent Posts

Rapidly develop blockchain solutions, but avoid the complexities 

After first emerging as the basis for the Bitcoin protocol, blockchain has since gained momentum as a way to digitize business processes that extend beyond the boundaries of a single organization. While digital currencies use the shared ledger to track transactions and balances, enterprises are coming together to use the ledger in a different way....

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Enhancements and Bug Fixes for Field Service Version 8.8.2.160 

Applies to: Field Service version 8.8.2.160 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. Field Service enhancements Enhancements...

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Realizing AI strategy with a problem-first approach 

Jomit Vaghela | Cloud Solution Architect, US EC Industry, Microsoft In collaboration with the National Association of Manufacturers In my earlier post, I discussed basics of machine learning (ML) and techniques that can drive powerful outcomes for manufacturers. Now, let’s discuss the approach for realizing those outcomes. I start every ML discussion with two questions:...

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Announcing availability of Dynamics 365 Customer Service Insights in 42 languages 

Dynamics 365 Customer Service Insights helps customer service managers make better decisions and proactively improve customer satisfaction by providing AI-driven insights. We’ve been working hard to make the service available to as many people as possible, no matter what language they speak or use in their case data. Today, we’re excited to announce that Customer...

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