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Microsoft Industry Blogs > Digital Transformation

Digital Transformation

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Empowering governments to support skills and talent development 

Over the next five years, more than 149 million tech jobs are expected to emerge in areas such as software development, cybersecurity, artificial intelligence (AI), and machine learning. Because of this, supporting global economic development lies in empowering workers with the skills they need to be successful and thrive in this digital economy. Earlier this...Read more
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4 principles of Responsible AI in financial services 

In our digitally connected world, artificial intelligence (AI) is a priority for many industries. Adding intelligent security, analytics and more to your business can be a major differentiator. Financial institutions in particular are poised to benefit from the opportunities afforded by AI—however, it’s essential that the industry uses AI in a responsible manner....Read more
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How digital transformation is advancing Defense and Intelligence 

  • Kate Maxwell
    By Chief Technology Officer, Defense and Intelligence, Worldwide Public Sector
  • Author avatar of Mia Reyes
    Director, Industry Marketing for Defense and Intelligence
Technology is advancing at an unprecedented rate, largely driven by exponential improvements in compute power, storage capacity, and global connectivity. These advances have ushered in a new ‘digital age’ in which data is the most valuable commodity and drives disruption across all industries—Defense and Intelligence included. As in other industries, defense customers are accelerating digital...Read more
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5 questions banks should consider for digital transformation 

  • a man wearing a suit and tie
    By Business strategy leader, Worldwide Financial Services
Banks have seen dramatic technology advancements across the business, particularly in payments. In this blog, we sat down with Peter Hazou, business strategy leader of worldwide financial services at Microsoft, and Dean Wallace, practice lead for real-time and digital payments at ACI Worldwide, to discuss digital transformation in the financial services industry and five questions...Read more
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Responding at the pace to meet new needs 

  • a woman smiling for the camera
    By Director of Digital Transformation, Worldwide Public Sector
When the pandemic began earlier this year, public servants working in governments around the world faced challenges they never had before. The public sector had to adapt quickly to work almost 100 percent remotely and to collaborate across teams to deliver new benefits and services to communities. The importance of accurate data was irrefutable in...Read more
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Walgreens: transforming customer experience in the COVID-19 era 

  • a man smiling for the camera
    By Global Director Business Strategy CPG & Retail Industry, Microsoft
For Walgreens Boots Alliance (WBA), it’s always been about serving people and communities. Even before the pandemic, this global pharmacy retailer took great pains to be close to the people it serves. Today 80 percent of the population in the US live within five miles of a Walgreens store, while in the UK, over 90...Read more

The pandemic has dramatically accelerated digital transformation in public sector 

If we’ve learned anything from this global pandemic, it’s that digital technology and data are truly critical infrastructure to enable business resiliency and continuity for all governments as they adapt sudden and unexpected changes to “normal” ways of delivering services. With a digital transformation journey already underway, the Government of Canada was able to swiftly...Read more
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Virtually heading to Sibos 2020? 7 must-dos and trends to watch 

  • Bill Borden
    By Corporate Vice President of Worldwide Financial Services, Microsoft
The world’s preeminent financial services conference is fast approaching. Sibos has long been one of my favorite events that I look forward to each year. A time to come together as a community to connect, reconnect, share, and learn from each other. An opportunity to get a pulse on what’s trending and collaborate to shape...Read more
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5 strategies to accelerate digital transformation in automotive 

  • a man wearing a suit and tie smiling at the camera
    By Director, Product Marketing, Industry Product Marketing Group
The automotive industry is being reshaped by several forces such as technology changes, customer expectations, and more recently with the unexpected impact of Covid-19. The vehicle is fundamentally changing from purely mechanical engineering into a software-defined connected mobility platform that needs to respond to the rapidly changing priorities of modern vehicle buyers. The rising bar...Read more
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Top 10 digital strategies and technology trends for insurance executives 

The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations. Here...Read more