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Microsoft Industry Blogs – Canada

Shaping the future of IT through AI and Cybersecurity at Ignite/Envision 2018

Shaping the future of IT through AI and Cybersecurity at Ignite/Envision 2018

Whether you’re the president of a technology company or a data analyst just starting out in your career, my advice is always the same: always look for opportunities to learn more, discover new trends and upskill your technical abilities. In an industry that moves as fast as technology, I try to heed my own advice...

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First West Credit Union is transforming how teams work using the Microsoft Cloud

As a technology leader, I wouldn’t have expected that I would one day be helping to design our new head office. But that’s just one of the ways that the rubber really hits the road when it comes to digital transformation. At First West Credit Union, our journey has taken us from thinking about tools...

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Moneris delivers best practices in customer service with Dynamics 365

Since 2000, Moneris Solutions Corporation (‘Moneris’) has been offering businesses industry-leading payment solutions that make doing business easy, but a legacy ticketing system was hindering support efficiency. Each time a customer service representative talked with a customer, they had to go through several screens to access data. This outdated system wasn’t well integrated with other...

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