How the Internet of Things is Transforming the Business of Manufacturing
In the past, manufacturing and operations were linear processes. The focus was on the customer at the end of the sales cycle. Lacking was the ability to center the entire manufacturing process around the customer and support an ongoing relationship.
Today, for the first time in many decades, technology has outpaced the evolution of business processes. Though smart products have existed for some time, it was difficult to realize their business potential. Now, due to the proliferation of the cloud and big data, continually connected smart products can deliver real value.