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I think we can all agree that 2023 has been an interesting year for the financial services industry. The evolving global macroeconomic landscape of rising interest rates, inflation and volatility from geopolitical tensions has exposed the vulnerabilities and interdependencies of the world economy. These challenging circumstances, coupled with the recent collapse of major financial institutions
New POS devices provide a more personalized and secure shopping experience, allowing retailers to be mobile or stationary at the POS, make tailored offers to customers while they’re checking out, and meet new security requirements.
One of the challenges in retail is to create an in-store experience that engages customers in unique ways, entices them to come in to stores, and keep them coming back. Creating those connections creates better experiences and ultimately increases sales.
Retailers need to ask whether or not these latest marketing innovations are addressing what they really need.
Learn how several global retail brands are improving engagement with their customers to help grow sales, increase customer satisfaction and bring more efficiency to their business processes.
At Microsoft, we believe this will be the year when modern shopping experiences come to life. Where retailers create instant, personalized experiences for shoppers on their smartphone, online and in stores.
Over the past 12 months, the internet of things (IoT) has taken center stage for businesses in every industry, and retail is no exception. Retailers are starting with their own things – their existing data, devices and services – and transforming everything from the supply chain through to the customer experience. And by doing so, they’re opening up new revenue streams and realizing greater business impact.
A seamless customer experience is crucial in retail. Today, retail stores are full of diverse technologies waiting for consumers to access them.
Make your enterprise more responsive by placing innovation at the heart of your business. This month, we continue to examine the responsive business behind the assorted desks that form the Microsoft Enterprise team. There are a few gems we’ve unearthed that explore the heart of the responsive business and what kind of behaviour a responsive
The quiet life of the brain: why neuroscience and behavioral economics should be in every digital marketer’s toolkit. How does the mind work? For thousands of years, this question has been at the center of conversations in philosophy, religion, psychology,sociology, biology, and neuroscience. While there is no shortage of hypotheses, there are relatively few concrete
An elemental view of Microsoft’s structure—based on your favorite poster from chemistry class. The original periodic table dates back to 1869, envisioned by Russian chemist and inventor Dmitri Mendeleev. It’s been a favorite in science classrooms around the world ever since—as well serving as an inspiration to some of our more visually creative Microsofties, who
Speak provides its readers with a quarterly digest of features, commentary and case studies focusing on the role of Microsoft technology in the retail, hospitality and consumer industries.
According to Accor’s Marc Champsaur, the world is changing very quickly – and so is the hospitality industry. To keep up, he says, the hotel group needs to be more agile, and enable its employees to be the same. Mobility is a cornerstone in transforming the business, and one priority is to easily allow employees to use solutions and apps, wherever they are in the world and on any device.
