Your digital transformation journey starts with a powerful step
In this post, Charlotte Burke, VP at Microsoft Canada, discusses digital transformation and Dynamics 365, and shares the single most important step a Canadian business can take to empower themselves in today’s economy.
Over the course of my 30 career in technology, I have never seen a more exciting time for Canada’s business community. Technology presents us with unprecedented opportunities. Secure cloud services have levelled the playing field, empowering Canadian businesses to innovate, to disrupt, and to reinvent their organizations to compete and win in a digital economy.
Amazing Canadian stories
Learn how Colliers is using Microsoft Dynamics CRM Online to increase sales efficiency and create a culture of sharing among salespeople.
See how Calfrac leverages Microsoft Dynamics CRM Online as the platform to streamline the documentation and management of customer contacts as well as to improve tracking of the sales pipeline.
Learn how Scientists in School uses Dynamcis CRM to manage its rapid growth.
But what about you?
Do you have a digital transformation vision? Do you have an idea of what your organization will look like in just a few years, say by 2020? And how do you plan to identify and take advantage of the most powerful and cost-effective new platforms?
Time to adapt & innovate!
Digital transformation is not simply about technology—it’s a business strategy that requires leaders to re-envision existing business models and operations. It’s about embracing a different and better way of engaging customers; empowering employees; optimizing operations; and, yes, even transforming your products and services—all so you can meet the changing needs of customers.
An Intelligent Business Applications Platform
Are you running your entire business from end to end with intelligent applications that work seamlessly together in the cloud? With a platform like Dynamics 365, you can now unify the traditionally-siloed capabilities of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems into one, single, truly integrated solution.
Intelligent business apps
From sales and marketing to operations, organizations can capture and transform all the data they collect into intelligence that generates action and drives outcomes. As organizations adopt more of these apps, they unleash synergies in the form of new processes that proactively guide employees and customers to generate better outcomes.
One app helps another
Take the Project Service Automation application in Dynamics 365, for example. Project teams can use it as standalone app in close alignment with Office 365, but when combined with Operations, the time and expense reports that project members submit automatically go to accounting, HR, Payroll, etc. The team saves a ton of time and gets access to real-time intelligence, as well.
Scaling up fast
One of the great advantages of Dynamics 365 is that it allows organizations to scale on their terms. You can start with one intelligent app, adapt, and adopt it in your environment, then gradually integrate it with more purpose-built applications. The apps seamlessly integrate with each other, and with familiar tools like Outlook and Excel, to help further boost productivity.
Where to start
So, what’s the single most important step you can take to jumpstart your Intelligent Business Applications journey? Explore the possibilities, that’s what! Sit down with your business team/partner and develop a plan for your company that lets your organization experience the benefits of Dynamics 365.
To learn more about the importance of going down the path of digital transformation, download this free e-Book and begin to build your transformation roadmap today.
If you are in the Greater Toronto Area, we have a Dynamics 365 Bootcamp you can attend, being hosted by our partner, DynamicsU. Additionally, you can join us virtually for a Dynamics 365 virtual demo, or in-person for a Microsoft BizLabs session in our Microsoft Technology Centre.
Engage the Microsoft team or a partner today
If you don’t have an IT Partner already, the team at Microsoft is happy to work with you. Also, you can do a search or ask for an introduction at the Microsoft Partner Center. We can introduce you to a Dynamics 365 specialist near you!
