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Microsoft Industry Blogs – United Kingdom

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12 days of an AI Christmas: Supporting children in long-term care

By , Health Industry Lead
Children at hospital can miss out on valuable social interactions, especially at bedtime when they miss out on special moments, like a bedtime story. Great Ormond Street Hospital and Microsoft show how AI and robotics can be used to improve patient experience in a healthcare setting....

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12 days of an AI Christmas: Changing the lives of people living with epilepsy

By , Health Industry Lead
It’s estimated that 600,00 people in the UK – one in 131 – suffer from epilepsy. This story highlights how wearable technology and AI has had a profound impact on epilepsy sufferers by helping them understand their seizure patterns and better manage their condition....

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How to improve customer engagement: your CRM checklist

By , Digital Storyteller, Microsoft UK
To build great relationships with your customers, you need to get to know who you’re speaking to. By utilising a CRM system, a business owner can ensure they not only keep a track of their customers’ purchases, but can create customer follow-ups. Here are 5 questions to help you find the CRM system that’s best...

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12 days of an AI Christmas: Intelligent automation to help the NHS

By , Health Industry Lead
The NHS is task oriented, making RPA the perfect fit. Working in partnership with us, Microsoft Partner Thoughtonomy deployed a Virtual Workforce in the NHS, using RPA and AI to automate the 2,000 referrals that typically came into the trust on a weekly basis....

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4 collaboration tools to manage remote teams easily

By , Digital Storyteller, Microsoft UK
Over 4 million workers in the UK work remotely, according to TUC. This makes up almost 15 percent of the workforce, and this number is increasing year over year. If you aren’t part of a company where you all work remotely, chances are you occasionally work from home, or while you’re offsite with customers. Managing...

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6 ways to keep your data secure whilst on the go

By , Digital Storyteller, Microsoft UK
With the number of smartphone users expected to reach over five billion by 2019, you can expect your employees will be connected to their work on either their personal or business devices. Here are six tips to ensure personal and organisational data stays secure on any device....

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How to implement an ethical framework in AI

By , Head of Solutions Architecture, Customer Success Unit
To ensure AI can only do good, we must first understand the ethical issues related to creating thinking machines and relying on them to make important decisions that affect humans and society in general. We list the key elements required for an ethical framework in AI to enable success....

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