Sarah Tierney articles
4 ways to improve your employee engagement
An engaged workforce is a productive one. They are also generally happier, less stressed, and are more likely to stay. You’ll read a lot about employee engagement, but what you really should be focussing on is inspiring them. Find out how to inspire your employees.
7 steps to better customer engagement
54% of respondents to our 2017 Global State of Customer Service Report have higher expectations of customer service. What does it truly mean for your business?
The future role of a CIO
A modern CIO is taking a human-centric approach to technology. They’re focussing on the employee experience, ensuring everybody is empowered to work the best they can, using technology that suits their working style. Find out what a modern CIO needs to do to help their organisation flourish.
How to get started with AI
Organisations that are already on the AI journey are more productive and see 5% greater business outcomes than those who aren’t, but it can be a little overwhelming to figure out how to get started. It’s all about seizing your opportunities and keeping the human experience in mind.
How to re-skill your employees for the AI era
You can have all the beneficial AI tools in the world, but without employee buy-in, you won’t succeed. It’s not just their buy-in that you need, either. Your employees also need access to training so they can re-skill themselves for the AI era.
How to use AI responsibly
It’s important that we have an ethical approach to AI. It must be bias-free, accountable, transparent, and protect the data it owns. The question we must ask is not what AI can do, but what it should do.
Are you prepared for the future of work?
Despite fears of job security at the time, our workplace and society have grown as a result of new innovations being discovered.
Introducing the Microsoft Blogger Series
Take a look at some of the stories from across Microsoft UK, and think about how you can leverage their expertise to change the way you think about your business.
3 ways you can use AI to deliver better business outcomes
AI is no longer a novelty and organisations are looking at AI to solve real business challenges. Discover how you can use AI to work smarter.
Death of the Deskjob: Half the UK workforce to work remotely by 2020
By 2020, half of our workforce will be working remotely. Find out how to leverage technology to empower employees to work flexibly.