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3 ways digital transformation makes governments more responsive 

COVID-19 placed enormous demands on government services—demands that are not likely to go away. Moreover, the private sector now looks to government to facilitate the data transparency, digital processes, and data security needed to fuel recovery. Governments now understand those old ways of doing business no longer work. They need to become agile and flexible...Read more

How digital transformation is advancing Defense and Intelligence 

Technology is advancing at an unprecedented rate, largely driven by exponential improvements in compute power, storage capacity, and global connectivity. These advances have ushered in a new ‘digital age’ in which data is the most valuable commodity and drives disruption across all industries—Defense and Intelligence included. As in other industries, defense customers are accelerating digital...Read more

Why Zero Trust is the right mindset for the defense and intelligence industry 

In July 2019, Kurt DelBene, Milo Medin, and Richard Murray wrote, The Road to Zero Trust (Security), for the Defense Innovation Board. In it, they stated: “…cybersecurity is at a critical juncture. Its networks are growing in size and complexity, requiring massive amounts of rapid data transfer to maintain situational awareness on the digital and...Read more

The importance of remote access to government agencies 

The need to remotely access government services, in previously unimaginable ways, is here to stay. Read more to learn about successful approaches that governments worldwide have taken to build agility and resilience while continuing to digitally serve their communities....Read more

Reimagining digital identity for government services 

COVID-19 has required governments to reimagine digital services. The cornerstone of such services for citizens, residents, and businesses must be an authenticated and verifiable digital identity, powered by a secure, trusted platform....Read more

Court is in session, just not in a courthouse 

What was needed by court systems was a more tailored solution to meet the needs of a court. Virtual Hearings was the answer to the ask of customers to help replicate the functionality of the court process from a remote posture....Read more

Today’s technology is transforming home health care 

Public health organizations are chartered with ensuring the health and well-being of individuals, families, and communities. Their scope of responsibility is wide-ranging and varies from country to country, and they are required to provide direct healthcare services to their citizens, including epidemiology and disease prevention. In the area of providing care, public health organizations, along...Read more

4 best practices for hyperconnected cities to unlock additional value with technology 

Urban residents and businesses are embracing technology and innovation at a faster pace than many cities can react. Leaders need to act now to bridge the widening technology gap and create the digital and technical infrastructure to support efficient and effective services to keep citizens engaged and connected. In 2019, Microsoft partnered with ESI Thoughtlab...Read more

3 core ideas for empowering citizens, societies, and governments 

Promote citizen well-being, influence positive societal change, and enhance your government services Exponential change is happening in the world around us and within governments. This change is being driven by one core idea, expectations of governments are changing. Modern technology is causing a shift in societal behavior. Citizens and residents expect their governments to adapt...Read more