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Why you need a technology partner you can trust

Doctor shaking hand with patient

As a practicing doctor, I loved having the opportunity to make a difference in people’s lives, one patient at a time. What I love about my current career is that with health IT, we can make a difference in people’s lives at a system-wide level.

I’m proud to be part of a team that’s helping health providers around the world digitally transform to achieve the quadruple aim of enhancing both the patient and provider experience, improving the health of populations, and lowering the overall cost of care.

Now that technology like hyper-scale cloud computing and AI are more accessible than ever, health organizations can infuse the systems and tools their staff and patients use with intelligence. Together with our vast ecosystem of partners, we help our customers do so in a way that they can continually innovate and scale, while also meeting their security and compliance needs. They can engage patients, empower care teams, and optimize clinical and operational effectiveness to transform health using our trusted platforms and services.

It’s all about trust

As I’ve written before, as a health provider, you can take advantage of intelligent solutions to facilitate the shift from a “sick care” system to a more sustainable, proactive health and wellness system.

But you can only do that if you can trust the technology—and your technology partner.

Trust is essential as you move data sets containing protected health information (PHI), including patient demographics and treatment information, to the cloud. It’s critical as you share data and insights across the health ecosystem, and expand how and where health professionals and patients communicate and access confidential information.

To help protect and manage confidential information, and meet regulatory and compliance obligations, you need a technology platform you can trust.

And perhaps most important, you need to trust that your technology partner will help you to do what you do best, rather than causing disruption.

At Microsoft, earning the privilege to work as our customers’ trusted technology partner is part of our DNA.

We’re involved with health industry standards groups and consortiums of customers and partners around the world. And we are proud to lead the way in offering interoperable platforms and services that can help health organizations maintain compliance with key domestic and international standards and regulations such as HIPAA and GDPR.

Whether it’s through our wide array of compliance certifications and end-to-end security and data protection capabilities, our digital crimes unit, or the more than $1 billion we invest in security research and development each year, we constantly work to help health organizations take a holistic approach to protection, detection, and response to security threats and cybercrime.

And our customers have peace of mind when innovating with us thanks to our Shared Innovation Principles that provide clarity around co-creating technology.

Our mission to empower every person and every organization on the planet to achieve more. So our customers’ mission is our mission. Our business model and flexible solutions enable them to digitally transform their way.

By taking advantage of our trusted platforms and services, health organizations can:

  • Help providers and patients make effective decisions about health issues and scale specialists to rural areas—or wherever they’re needed—using
  • Strengthen cybersecurity across operations to mitigate risks and help keep vital systems that staff rely on up and running.
  • Harness trusted data from disparate sources to create actionable insights. For example, bring together clinical data with genomics and other data to personalize care.
  • Empower care teams to coordinate care with a more comprehensive view of patients through security-enhanced collaboration and business process tools.
  • Help streamline care delivery with automated workflows and business processes that have the right security features. For example, with remote monitoring for patients with chronic conditions, you can identify patients who need interventions before they land in the hospital or emergency room.

Those are just a few examples of how health organizations can digitally transform their way. Learn more about how you can harness trusted technology to achieve the quadruple aim in the Becker’s Hospital Review whitepaper: “Let’s make healthcare personal.”