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February 19, 2025
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5 min read

Revolutionizing work: Customer success stories with Gen AI 

Over the past year, many companies began their generative AI journeys with Microsoft 365 Copilot. As the technology evolves, these organizations are discovering innovative ways to drive impact across business functions and industries. In this blog, we aim to highlight and celebrate examples of AI in action to improve business outcomes. Using generative AI, organizations are

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Enhancing efficiency with AI automation and insights 

Operational efficiency is the cornerstone of a successful business, and AI is transforming operations through automation, machine learning, and predictive analytics. These technologies help optimize critical processes and uncover practical insights, enabling organizations to save costs, increase productivity, and foster innovation. Among business leaders “extremely familiar” with AI, 41% anticipate a complete redesign of their processes. Early

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Opportunities to optimize retail operations with AI 

Today’s retailers are navigating an increasingly complex landscape where consumers have high expectations for a personalized shopping experience but are spending less overall. This unique scenario encourages retailers to innovate with AI, driving agility and efficiency across marketing, finance, and inventory management.   Industry thought leaders expect that incorporating AI into retail operations will have a significant

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Simplifying data security in healthcare using AI 

In today’s rapidly evolving healthcare landscape, organizations like Amedisys are facing a unique challenge: how to serve more than 415,000 patients with 21,000 clinicians while balancing a seamless user experience with security and compliance. Home care improves accessibility but also complicates security. “Organizational data has become ambient,” says Richard Kaufmann, former chief information security officer

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Embracing AI to defend against cyberthreats 

In today’s rapidly evolving digital world, AI is no longer a futuristic concept—it’s transforming industries right now. As industries and organizations worldwide accelerate their AI adoption, businesses are realizing productivity and efficiency gains that can fuel new growth and innovation. Securing the future of AI means acknowledging the dual nature of this technology: it brings

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AI leadership: Elevating productivity, privacy, and security 

This spring, Microsoft and LinkedIn surveyed 31,000 people around the globe about their workplace experience, with a focus on AI in the workplace. The results, which formed the 2024 Work Trend Index Annual Report (WTI), revealed that AI at work is already here. For the first time, this year’s WTI features insights from several key

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Building a productive AI-powered workplace 

Generative AI has rapidly evolved from a technology with unknown possibilities into a true business differentiator. With its undeniable power to drive workforce productivity and creativity, many organizations are eager to unlock its full potential and drive positive business outcomes. Successful AI adoption requires aligning use cases with employee personas and implementing a strong change-management

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Using generative AI to build customer trust 

With the increasing adoption of AI-powered tools in marketing, protecting consumer data is paramount to inspiring loyalty and trust. However, alongside data protection, establishing robust governance practices is equally crucial.