Creating an empowered retail workforce for big gains in today’s digital age
Just like today’s digital technologies have transformed the way we shop, change is taking root in the retail workforce and in the way it works.
In their role as consumers, most retail employees—especially millennials—use technology to increasingly manage almost every aspect of their lives. And those skills have amazing potential in the retail environment. With modern technology tools in hand, those retailers that harness that potential stand to leap ahead of their competition in productivity gains, customer satisfaction and employee retention.
So what is needed to take advantage of those capabilities and create a digital workplace that motivates and enables your employees to do their best work?
To truly empower a workforce, it’s essential for enterprise IT to consumerize the internal experience for employees, including features such as social integration, mobile, personalization and targeting to solutions, to create new efficiency and innovation. But with a myriad of digital tools to consider, how do you bring them all together to create a seamless experience?
We would like to invite you to join an upcoming webinar on October 13 at 11:00 a.m. Eastern Time (4:00 p.m. BST) with Microsoft and BrightStarr as we discuss how to achieve an exceptional digital workplace for your employees.
During the webcast, Chris Barnard, Worldwide Retail Industry Solution Director at Microsoft, and Glen Chambers, Senior Vice President of Operations and Delivery at BrightStarr, will talk about the following:
- Why internal experiences matter
- Closing the user experience gap
- Our customer stories – seeing their employees are the new customers
- How to become customer-centric with your employees
- How enterprise IT can drive these experiences with SharePoint & Office 365
We hope you can join us to learn how to enable new ways of working that tap into your techy-savvy employees’ skillsets, empower your retail workforce for big productivity gains throughout the organization, and ultimately increase both customer and employee satisfaction!
October 13, 2015, 11:00 AM Eastern Time
LinkedIn: Rebecca Needham
Twitter: @ReNeedham
