Emily He Posts
Live from Microsoft Ignite 2022: Introducing new AI, automation, and collaboration capabilities for Dynamics 365
This year at Microsoft Ignite, we are showcasing new AI, automation, and collaborative solutions that help your business be more efficient, engage better across teams and departments, and deliver more breakthrough customer experiences.
The CX Dilemma: 4 pivotal questions every CX leader must ask
We understand that for customer experience (CX) leaders everywhere, this feels like a precarious time. As we stare down a recession and navigate the lasting effects of COVID-19 on supply chains and the way we work, digital acceleration continues throughout every business. Disruptions to customer engagement are adding similar instability. Customer interactions across digital channels
Attend the Project Management for a Connected World digital event
Collaborate, innovate, and deliver with Microsoft As work becomes more complex—with employees, customers, and partners spread across the globe—organizations must improve productivity and operations to stay competitive. Business leaders and project managers need tools that help them stay on top of their work, align teams around common objectives, and elevate project performance. On April 20,
How Context IQ improves collaboration in Dynamics 365
At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it. Today, we’re sharing how products that leverage Context IQ are redefining work, creating new ways to collaborate, and democratizing access to and the