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Microsoft Dynamics 365

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Unlock the power of your EHR data to personalize patient care 

  • By Doug AdamsNational Director, Business Applications, US Health and Life Sciences
There are two critical objectives that every healthcare organization must meet to be successful. The primary objective, of course, is to create exceptional patient experiences and the other is to attract new patients. Both objectives contribute to the larger mission of keeping people healthy. As the industry shifts toward value-based care, the best way to...

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The future of Dynamics 365 for Project Service Automation (PSA) 

Organizations that sell project-based services need automation of end-to-end business processes to empower Project Managers, Project Accountants, and Portfolio Managers to efficiently track, manage, and deliver these services, from the initial sale all the way to invoicing. In order to achieve this, seamless integration of best in-class work management applications with business applications is essential. Because...

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Now live: Microsoft Business Applications Summit 2019 session catalog 

  • By Keith BarnettSr. Marketing Communications Manager, Dynamics 365
The full session catalog for the Microsoft Business Applications Summit is now available! Explore more than 150 expert-led sessions and workshops (plus 16 pre-days!) packed into this two-day conference, taking place in Atlanta, Georgia June 10 – 11, 2019. Registration is still open, so secure your spot today. Microsoft Business Applications Summit is your team’s...

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Doctors working with EHR data and Dynamics 365 for Healthcare.

Unlock your EHR data to accelerate sales cycles and drive more revenue 

  • By Rebecca CroweNational Director, Business Applications, US Health and Life Sciences
In any industry, business development is a tough job. But in healthcare, business development is especially challenging because of its uniqueness. It’s dependent on patient-focused channels like wellness programs, physician referrals, and community events. Upon closer look, the Affordable Care Act has significantly changed the equation when it comes to the way healthcare is delivered....

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Podcast: Know what your consumers say, seek, and feel 

  • -5bd9155632b0c--5bd9155632b0dWalterSun.jpg
    By Walter SunGeneral Manager, Microsoft Dynamics 365 Market Insights Preview
Business professionals such as product owners, marketers, and sellers are looking to find the right insights about their consumers. Traditional tools such as surveys and industry reports do not give timely and relevant insights and may have biases based on the audience surveyed. I recently participated in a podcast with Mark Smith, a Dynamics 365...

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Business Applications ISV news at Build 2019 

Microsoft Build 2019 is here, and thousands of developers are learning about the latest technologies, sharing best practices with colleagues, and writing lots of code. Last week I wrote about business applications sessions to see at Build, and on Monday I discussed updates for helping ISVs (independent software vendors) and developers be successful from both...

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Power Platform & Azure enable developers to build apps faster than ever 

At Build this year, I’m excited to announce investments for professional developers on our Power Platform. The Power Platform is a low code platform that enables organizations to analyze data, act on it through applications, and automate business processes. It allows everyone, from the professional developer to the frontline worker, to participate in driving better...

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Sneak Peek: Dynamics 365 + Power Platform at Microsoft Build 

  • By Keith BarnettSr. Marketing Communications Manager, Dynamics 365
Next week, thousands of developers will gather in Seattle, WA for Microsoft Build, our premier event to explore new and upcoming technologies, gain hands-on experience, and level up development skills. While the conference gets technical, with a focus on developer tools and platforms, the experiences attendees take away from this year’s show will benefit nearly...

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Deliver better experiences with Dynamics 365 Customer Service Insights 

It’s my pleasure to announce the general availability of Dynamics 365 Customer Service Insights. Customer Service Insights helps provide better customer service experiences through the power of artificial intelligence (AI). Customer Service Insights empowers your customer service managers to make better decisions to improve customer satisfaction and workforce productivity. This application delivers: Out-of-the-box dashboards offering...

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