Microsoft Dynamics 365 Blog

Published
4 min read

Field Service Palm Springs: Modernize service operations 

We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.

Published
4 min read

Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform 

Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates. We want to ensure that salespeople feel empowered to focus on what matters, which is deeper engagements with customers.