Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications.
With a growing alignment between customer service and brand loyalty, companies recognize the growing complexity and consequence of the service relationship. Those looking to bridge the divide have sought new tools and technologies to help evolve service delivery for both the customer and the employee.
Microsoft is introducing a fully developed, customer-ready extended planning and analytics solution (xP&A). Our solution provides Microsoft Dynamics 365 Finance customers with user-friendly and rapidly deployable modern xP&A capabilities.
To truly deliver a proactive, resilient supply chain, Chief Supply Chain Officers (CSCOs) need a clear digital transformation strategy that builds on top of existing investments in data to uncover new insights.
You can do more with less, utilizing the power of AI to optimize experiences for your sellers, marketers, and data analysts so they can deliver better experiences for your customers.
We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.
Discover how 2023 release wave 1 for Dynamics 365 Marketing and Dynamics 365 Customer Insights will help you delight your customers while increasing your team's efficiency.
The role of the seller is evolving. Buyers expect a blend of digital and personalized experiences throughout their journey.
Generative AI has left its mark on computing, and it’s only the beginning. The world of business applications will never be the same.
In recent years, disruptions like COVID-19, geopolitical conflict, and natural disasters have challenged organizations to improve their supply chain resilience.
With the 2023 release wave 1, we are delivering enhancements across Dynamics 365 Finance, Dynamics 365 Project Operations, and Dynamics 365 Human Resources that focus on helping our customers adapt faster, work smarter, perform better, and operate more sustainably.
This is an exciting time in the evolution of AI, and you don’t have to look far to see the headlines on ways it is changing the world. From advanced machine learning models to breakthrough natural language technology, new opportunities to use AI to improve the way we work are surfacing daily.
Businesses today are constantly facing new and bigger challenges. Technology is diversifying and evolving faster than ever to address these issues, giving industries across the board a growing number of solutions to sift through.