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Microsoft Dynamics 365 Blog

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Partner investments focus on innovation and growth 

  • By Toby BowersGeneral Manager, Business Applications Product Marketing
Microsoft Inspire 2020 is a wrap. On behalf of the Business Applications team, thank you to everyone in the partner community for participating in our first ever all-digital event. You turned out in droves from every corner of the planet—in fact, 70 percent of you tuned in from outside the United States—and brought an incredible...Read more
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Democratizing customer feedback with the new Dynamics 365 Customer Voice 

  • By Welly LeePrincipal Program Manager, Microsoft Dynamics 365 Customer Voice
  • Shashank SinghProduct Marketing Manager, Microsoft Dynamics 365 Customer Voice
Staying connected with your customers to provide a best-in-class customer experience has never been more important, especially when in-person feedback opportunities are limited. To stay agile and deliver the best products, services, and experiences, leaders need to use customer feedback as their main KPI. Otherwise how can they be sure that their efforts are bringing...Read more
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Introducing new functionalities to Dynamics 365 Connected Store 

  • By Vishal SoodGeneral Manager, Microsoft Dynamics 365 Connected Store
Earlier this year at NRF, we laid out our vision for Microsoft Dynamics 365 Connected Store and had an opportunity to learn a lot from our customer discussions. Today, we are taking the next step in that journey and are excited to expand our Dynamics 365 Connected Store preview experience. Dynamics 365 Connected Store uses...Read more
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Protect revenue and reputation with Dynamics 365 Fraud Protection 

Our lives have shifted quickly over the last few months, and so have businesses as they work to respond to changing needs. Merchants, together with consumers, have had to rely more on doing business online as the new situation globally demanded it. E-commerce has seen a surge in the volume of transactions, especially impacting industries...Read more
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Business Applications: the next big ISV opportunity 

Today, thousands of Microsoft partners from around the world are coming together online, and also on-demand, to attend Microsoft Inspire, our annual global partner event. Among the latest innovations we’ll be discussing new programs and tools that support the ISV Connect Program for Microsoft Dynamics 365 and Microsoft Power Platform. Our session on the ISV...Read more
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New investments to help partners enable resilient organizations worldwide 

  • By Alysa TaylorCorporate Vice President, Business Applications & Industry
This morning, I’m honored to welcome thousands of Microsoft partners from around the world to Microsoft Inspire. On a virtual stage, broadcast live and then available to view on-demand, I’m sharing how partners are helping organizations navigate the current crisis, and detailing new investments across Microsoft Dynamics 365 and Microsoft Power Platform to help partners...Read more
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Team Rubicon: refining the logistics of disaster response 

  • By Brenda BownGeneral Manager, Microsoft Business Applications
When natural disaster strikes, lives depend on the fast mobilization and delivery of emergency supplies and personnel. Every minute counts as thousands of volunteers are activated and deployed, with tons of materials moved to the frontline in hours with incredible scale and speed, all coordinated with clockwork precision. It’s all in a day’s work for...Read more
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Sneak peek: Business Applications at Microsoft Inspire 

  • By Keith BarnettSr. Marketing Communications Manager, Dynamics 365
Every day, partners are integral to helping organizations across the globe transform their business—providing end-to-end, intelligent business applications that help to optimize operations, empower cross-functional teams, and better engage customers. Microsoft Inspire is the annual event where we all join together—the Microsoft team and the global partner community—to identify and create opportunities to drive the...Read more
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2020 release wave 2 plans for Dynamics 365 and Power Platform now available 

  • By Mo OsborneCorporate Vice President and Chief Operating Officer, Business Applications Engineering
Today, we published the 2020 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that will be released between October 2020 and March 2021. This second release wave of the year offers hundreds of new features and enhancements, demonstrating our continued investment to power digital transformation for our...Read more
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Microsoft acquires Orions Systems to expand Dynamics 365 capabilities 

  • By Muhammad AlamCorporate Vice President, Microsoft Dynamics 365
Helping organizations maximize the potential of their observational data The role of computer vision is rapidly expanding to include helping businesses run better and increase earning potential. Retailers, for example, can better manage their physical spaces by gaining a deeper understanding of customer behavior. However, most brick-and-mortar retailers lack the right data to track real-world...Read more
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Retail perspectives, pt. 4: protect your business against fraud 

  • By Kapil TandonCore Product Manager Lead, Dynamics 365 Fraud Protection
As Microsoft continues to support organizations on the front lines of the COVID-19 crisis, a priority is providing customers with the right tools to protect their revenue in this challenging economic environment. Customers and companies alike are increasing their online presence, becoming more vulnerable to fraud. Microsoft itself is one of the top 10 e-commerce...Read more
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