Skip to content

Microsoft Dynamics 365 Blog

Recent Posts

Essential tools to create a better workplace – Microsoft at SHRM 2019 

This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event theme, creating better workplaces, aligns with our focus on creating a modern workplace where people thrive. In recent years, we’ve seen an exponential...

Read more

How Microsoft Dynamics 365 for Field Service impacts the bottom line 

A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1.8M over three years, adding up to a net present value (NPV) of $1.4M and an  ROI of 363 percent. The Microsoft-commissioned Total Economic Impact™ (TEI) is based on...

Read more

Watch on-demand sessions from Microsoft Business Applications Summit 2019 

The 2019 Microsoft Business Applications Summit is over, but your learning and discovery is just getting started. Event content is now available on demand in the Dynamics 365 Community, giving you the opportunity to explore 200+ session recordings, download presentations, ask questions, and collaborate with the speakers and experts. Get started by selecting one of...

Read more

How a leading logistics company navigated the shift to relationship selling 

A recent survey of over 200 B2B sales leaders conducted by Heinz Marketing and Microsoft, sheds light on the accelerating shift to relationship selling models across a wide variety of organizations. The results are clear: the highest-performing teams are abandoning boilerplate sales funnels to nurture genuine relationships at scale, enabled by technology that provides sales...

Read more

ISV updates at Microsoft Business Applications Summit 

Today we presented a few updates for ISVs at the Microsoft Business Applications Summit, an event focused on diving deep into Dynamics 365 and the Power Platform, including a roadmap and preview of what’s coming next. Here is a quick overview of the updates to our Industry Accelerators, the ISV Development Center program, recertification, and...

Read more

Announcing new features, growing demand for Dynamics 365 and Power Platform 

2019 release wave 2 plan, AI Builder, updated AI capabilities, and a new look for Power BI, PowerApps Portals, and enhancements for Microsoft Flow all coming this year. Today, I had the opportunity to join more than 4,500 members of our community at the Microsoft Business Applications Summit (MBAS) in Atlanta. MBAS is a special...

Read more

Create amazing patient experiences by leveraging the retail playbook 

The need to revolutionize the delivery of patient care has never been greater than it is right now. To remain profitable and relevant, healthcare providers have no choice but to rapidly evolve. The urgency to evolve is in large part due to growing populations with increasing needs and a greater expense to care for them....

Read more

Watch live: Microsoft Business Applications Summit opening keynote 

Can’t make it to Microsoft Business Applications Summit this year? Don’t worry, we’ve got you covered – you can livestream the opening keynote live from Atlanta, Georgia June 10 at 8:30 a.m. EDT. Watch as James Phillips, Corporate Vice President of Microsoft’s Business Applications Group, kicks off the conference with a special keynote celebrating the...

Read more

New flexible service updates for Dynamics 365 for Finance and Operations 

Welcome to the world of One Version, where we’ve modernized the service updates for Dynamics 365 for Finance and Operations. With One Version, all customers benefit from being on the same version with access to the latest capabilities available, and no one is stuck on less capable older versions.  Customers also experience continuous updates–no more...

Read more

Dynamics 365 & Power Platform timeline for the 2019 release wave 2 

April 2019 marked a significant milestone for Dynamics 365. Our customers are now on the latest in-market version of Dynamics 365 and we’ve modernized how updates are delivered to our users. Today, I want to follow-up with an update on the April ’19 release, as well as reveal the timeline for the 2019 release wave...

Read more