Microsoft Dynamics 365 Blog

Dynamics 365 drives improvement in manufacturing supply chains 

5 min read

Microsoft Dynamics 365 is helping manufacturing organizations tackle the challenges they face today while also preparing them for tomorrow’s opportunities. Whether enabling workforce transformation and enterprise resource planning (ERP) modernization, helping navigate disruptions by increasing supply chain visibility and improving insights, or standing up reverse supply chains and circular economies––we are dedicated to helping manufacturers…Read more

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3 characteristics to look for in your Dynamics 365 migration partner 

3 min read

Our business landscape is evolving rapidly. Long-term COVID impacts to supply chains, worksite strategies, and consumer behavior have compelled most organizations to modernize to better serve customer needs. Though migrated Microsoft Dynamics 365 customers will tell you that cloud benefits far exceed the perceived risks of moving or “comfort” associated with remaining on-premises, making this…Read more

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Dynamics 365 powers social shopping needs with headless commerce 

4 min read

Over the last 15 years, social media has grown rapidly, both in reach and in impact on our daily lives. Facebook reached one billion users worldwide in 2012, only eight years after launch, and has approximately 2.89 billion active users today. Instagram boasts nearly 140 million active users, while 100 million people enjoy TikTok.1 Beyond…Read more

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6 field service trends to watch in 2022 

6 min read

The global field service market is continuing to grow at a quickening pace. In 2016, the field service market size was estimated to be $1.78 billion USD, and now that number is predicted to hit $4.45 billion by the end of 2022—an estimated compound annual growth rate (CAGR) of 16.5 percent.1 Much has changed since…Read more

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FedEx and Dynamics 365 reimagine commerce experiences 

3 min read

The pandemic has sped up the adoption of digital technologies to obtain data insights. The multi-year collaboration between FedEx and Microsoft, announced in May 2020, aims to reinvent commerce and provides businesses with actionable insights to win in an increasingly competitive landscape. And on January 24th, we announced a new cross-platform “logistics as a service”…Read more

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Zero-party data is more valuable than ever for customer experiences 

3 min read

The new era of digital has ushered in a once-in-a-lifetime opportunity, as well as make-or-break challenges. Fast-moving organizations are seizing the moment to capture a sizable audience. But keeping customers is more difficult than ever. Organizations, facing mounting privacy regulations coupled with wary customers, are moving beyond third-party data to zero-party data for powering customer…Read more

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SOLEVO Group transforms their financial operations with finance insights 

4 min read

For SOLEVO Group—like many other businesses—having a finance system that meets their needs for agility, flexibility, and scale was incredibly important, so in 2019, they implemented Microsoft Dynamics 365 Finance. Paired with interconnected tools such as Microsoft Power Platform, Dynamics 365 gave them a high degree of visibility into the past and present state of…Read more

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4 ways to accelerate revenue with Dynamics 365 Sales and AI 

4 min read

If sales were simple, then every seller and every sales organization would be successful. But there’s more to it, especially in the current landscape. We’re seeing a fundamental shift in the way customers want to engage—instead of relying only on direct contact with sellers, customers more frequently use digital channels to get answers to questions…Read more

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Microsoft is named a Leader for Field Service Management 

4 min read

The past year has cultivated many personal and professional changes. No person or industry has been untouched. Even field service has embraced seismic changes as a result of the ongoing global pandemic. For many field service organizations, being dispatched to the customer’s location to diagnose and resolve an issue became more complex than ever before….Read more

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Dynamics 365 composable approach enables rapid deployment of a supply chain control tower 

4 min read

Delays, constraints, and disruptions are frequent challenges for global supply chains. And they are costly. According to Gartner® 70 percent of supply chain leaders report that they have been constantly responding to disruptions since 2019.1 Supply chain professionals have long understood that the earlier potential disruptions and constraints are identified, the more successful the measures…Read more

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2022 release wave 1 plans for Dynamics 365 and Power Platform now available 

8 min read

Today, we published the 2022 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between April 2022 and September 2022. This first release wave of the year offers hundreds of new features and enhancements, demonstrating our continued investment to power digital transformation…Read more

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Bring the future of finance into focus at Finance Reimagined 2022 

3 min read

Data is everywhere chief financial officers (CFOs) look these days. Senior finance leaders have more data in front of them than ever before—with insights to drive financial growth, disrupt sales, and transform customer experiences often hiding in plain sight. All the while, the roles of finance leaders are evolving. Once economic guardians, they’re now being…Read more

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