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Microsoft Dynamics 365 Blog

Recent Posts

Modernize ERP updates with Dynamics 365 for Finance and Operations 

In 2018, we announced a new update cadence for Dynamics 365 applications to help you stay current in a consistent, predictable, and seamless manner. Today, with One Version, Microsoft Dynamics 365 for Finance and Operations customers have easy access to new capabilities and innovation in an environment that eliminates the cost and disruption that defined...

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Dynamics 365 Nonprofit Accelerator: a community solution to drive social impact 

In a world where nonprofit organizations are chronically underfunded, every dollar counts. Technology is often viewed as an overhead expense rather than an area that can help programs innovate. Microsoft’s Tech for Social Impact is designed to bridge this gap by creating solutions and offers with the specific needs of nonprofits in mind. It’s our...

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Microsoft Dynamics 365 Customer Insights is now generally available 

We are pleased to announce that Microsoft Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights...

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April 2019 Release launches with new AI, mixed reality, and 350+ feature updates 

Today, we officially kick off the release of a six-month wave of more than 350 new capabilities, feature updates and applications across Dynamics 365 and the Power Platform. This update continues our commitment to deliver two major releases per year—in April and October—with new capabilities and innovations to help you stay ahead of rapid changes...

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Growing the Microsoft and Adobe cloud partnership 

Last week, I had the opportunity to spend two days at the Adobe Summit, where our longstanding partnership with Adobe grew deeper and stronger. The momentum around Adobe and Microsoft was palpable, and I’m thrilled that we’re offering our mutual customers best-in-class solutions to provide great experiences for their customers. It was an exciting week...

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Intelligent field service at Hannover Messe 

As the manufacturing marketplace continues to evolve, so do customer expectations. Customers expect faster and faster response times and improved asset availability. To meet these growing demands, manufacturers need to transform field service to increase efficiency and ensure a first-time fix. Today’s average first-time fix rate is 74 percent, which means over 25 percent of...

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Transforming manufacturing with intelligent business applications 

Manufacturing has been a driving force for industrial and societal transformation for centuries. Next week, at Hannover Messe—the world’s leading trade show for industrial technology—decades of industrial technology innovation at Microsoft is intersecting with Industry 4.0. As Industry 4.0 ushers in new technological advances to improve operations, competition and customer demands are keeping pace. Customers...

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How to make the most of LinkedIn Sales Navigator for Dynamics 365 

One of the big takeaways from our new sales survey and trends report is that sales leaders are operationalizing relationship sales with account intelligence. It’s a 180-degree shift from traditional sales techniques that sabotage conversions like one-sided sales pitches, poor lead quality, and a linear sales funnel. Instead, sales leaders are refocusing efforts on tools...

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Watch the live stream of the Business Applications Virtual Launch Event 

Join us live on April 2nd at 8:00am PST for a preview of the April 2019 release—a showcase of the new innovations included in the first of two waves of 2019 updates for Dynamics 365 and Power Platform. Sign up for the live stream today for reminders, agenda updates, and instructions to tune in live...

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Microsoft Forms Pro public preview is now available 

Today we launched the public preview of Microsoft Forms Pro, an enterprise survey and analytics solution that allows businesses to easily capture and analyze feedback to improve customer, employee, and product experiences. Microsoft Forms Pro extends the capabilities of the features you know and love from Microsoft Forms in Office 365, and public preview is...

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