Content type: News and product updates
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Ready to elevate your project management game? Unlock Efficiency and Insight using Copilot for project in Dynamics 365 Project OperationsÂ
In today's fast-paced business landscape, efficient project planning and insightful execution are essential for success. -
AI in CRM and ERP systems: 2024 trends, innovations, and best practices
The time has come to think about AI as something much more than a technological tool. It’s a strategic imperative for 2024 and beyond. In this new year, adopting CRM AI for marketing, sales, and service and ERP AI for finance, supply chain, and operations is crucial to competing and getting ahead. -
Process Advisor for Supply Chain and Warehousing.
Performance evaluation has been revolutionized by technology, extending its reach to the individual level. Consider health apps on your smartphone. They gather data breadcrumbs from your daily activities, providing analysis of your movement patterns. This isn’t a generic data compilation, but a near-accurate reflection of your physical activity during a specific period. In the future, it’s conceivable that these apps might be equipped with an AI companion, or Copilot, to guide your next steps based on your past activities. It could suggest rest days or additional exercise to help you achieve your personal health goals. This concept of performance evaluation based on collected data is the bedrock of process mining and process comparison. Our Copilot functionality adds a layer of assistance, enabling you to make informed decisions about your warehouse operations. In this context, Copilot can help you optimize warehouse processes. It can identify bottlenecks in certain processes or compare different methods to achieve the same goal, empowering you to choose the most optimal method for your specific case. In this blog, we’ll explore the essence of this feature, its intended audience, and how and why you should leverage it for your warehousing operations. -
Introducing Microsoft Copilot for Finance: Transform finance with next-generation AI in Microsoft 365
We’re announcing the public preview of Microsoft Copilot for Finance, a game-changer for finance professionals and the newest role-based extension of Microsoft Copilot. Microsoft Copilot for Finance is a momentous leap forward, specifically crafted to revolutionize the daily grind of well-known financial processes. -
Empowering Business innovation for modernizing Retailers and manufacturers with Copilot: Unleashing Dynamics 365 Commerce investments for 2024 Wave 1
Dynamics 365 Commerce is a comprehensive omnichannel solution that empowers retailers to deliver personalized, seamless, and differentiated shopping experiences across physical and digital channels. In the 2024 release wave 1, Dynamics 365 Commerce continues to innovate and enhance its capabilities to improve store associate productivity and meet the evolving needs of customers and businesses. Here are some of the highlights of the new features coming soon: -
Use Microsoft Copilot for Service with your external CRMÂ
Just like Copilot in Dynamics 365 Customer Service, Copilot for Service enables agents to easily manage customer inquiries, track service requests, and provide personalized support. -
Optimizing Warehouse Management: Unveiling the Power of D365 Warehouse Mobile App Version 2.1.23
The unveiling of the D365 Warehouse Mobile App's latest iteration, version 2.1.23, marks a notable advancement in warehouse management technology. It introduces a range of upgraded features aimed at enriching user interaction and optimizing processes. Notably, this update prioritizes authentication, stability, and user-friendliness, addressing the intricate challenges faced by businesses aiming to refine their warehouse management. -
Dynamics 365 Sales: Enhanced overview for tracking features & settingsÂ
In the ever-growing world of Microsoft Dynamics 365 Sales, there is always a host of capabilities that could be enabled to support sellers, complemented by monthly releases packed with innovations. -
Manage time off requests with Human Resources app for Microsoft Teams
We are announcing the public preview of the Human Resources app for Dynamics 365 Human Resources on Finance and Operations environments. -
Enhanced focused view in Dynamics 365 Sales helps optimize task execution!
In the fast-paced world of sales, sellers are now expected to be adept multitaskers. -
Microsoft Copilot for Sales and Copilot for Service are now generally available
Microsoft is dedicated to helping organizations transform the way people work using secure, enterprise-grade AI capabilities, no matter which business applications teams depend on. Starting today, you can seamlessly integrate role-specific Copilot capabilities into Microsoft 365 applications and popular customer relationship management (CRM) and contact center systems for sales and customer service professionals. Â