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Dynamics 365 Blog

6 tips for global versus local changes – Universal Resource Scheduling 

In global CRM implementations, there is a fine line between changes that must be global versus changes that can be managed locally without affecting the entire organization. There are unique requirements for local implementations, and autonomy is essential to enable local branches to swiftly adapt to their unique requirements without jeopardizing the global implementation. I...

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Important changes for the Business Central connector for Microsoft Flow and PowerApps 

An update to the Dynamics 365 Business Central connector for Microsoft Flow, Logic Apps and PowerApps will be released in the coming week. The existing triggers and actions were modified to improve the overall performance in the connector as well as adding support for multiple environments, including multiple sandbox and multiple production environments. For more...

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Business Central icon missing from Home.Dynamics.com 

You may have recently run into an issue where the Business Central icon\link was missing from Home.Dynamics.com.  A lot of you know that when this happens you can still access your environment through a direct link using your Tenant ID.  Example:  businesscentral.dynamics.com/<Tenant ID> That is a valid work-around, but what if you don’t have a...

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Retail webinar for September 

The monthly Retail webinar for September was held on the 5th of September and showcased various features, some of which are releasing soon and others that are in the early stage of design.  We started the demos with an update to the “Preferred payment methods” feature which allows retailers to define eligible payment methods for...

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Business Central Self-Learning Resource 

Are you looking for training resources for Business Central or looking to refresh your knowledge? Below I have accumulated some great self-learning resources for Business Central. We have something for everyone (end users, support professionals, partners/consultants). Partner Self-Learning: Business Central Overview: This course examines the basic concepts of Microsoft Dynamics 365 Business Central, how to...

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Business Central SaaS: The Remote Server Returned An Error (429) when using Business Central with the Jet Reports Extension. 

Are you running Jet Reports and are receiving the following message? The remote server returned an error (429) We recommend updating your Jet Reports Extension to the latest version to resolve this error. Below are the release notes from Jet Global regarding this update: https://support.jetglobal.com/hc/en-us/articles/223125607-Jet-Reports-Release-Notes See our online documentation on web service integrations: Business Central...

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Bring non-Dynamics 365 data to Customer Service Insights 

Did you know that even if you’re using Salesforce, Zendesk, ServiceNow, or any other case management applications, you can also use Customer Service Insights from Dynamics 365 with those apps? Customer Service Insights uses natural language understanding to automatically group your case data into support topics, without any manual tagging, which enable you to quickly...

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