Skip to content
Microsoft Dynamics 365

Retrieve Resource Availability with Universal Resource Scheduling API 

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 8.7.x version or Universal Resource Scheduling 3.7.x version In this blog post let’s talk about how to call the msdyn_GetResourceAvailability API to return available resources. At a high level, you pass the details of a single requirement (not a requirement group) to the API and...

Read more

Deprecation of Unified Service Desk 3.2 and lower versions, and features 

To help provide the best possible Unified Service Desk experiences, we recently announced the General Availability of Unified Service Desk 4.1, delivering improved performance and a host of feature enhancements. Below you’ll find information about the versions and features that have been marked as deprecated with the latest release of Unified Service Desk 4.1. Administrators and IT professionals...

Read more

May update of Dynamics 365 Layout provides new learning features, other improvements 

Applies to: Dynamics 365 Layout (build 108.1905.17002.0) The Dynamics 365 Layout team is pleased to announce the availability of the following features and improvements in the May update:  Teaching moments  Demo layouts  Hologram fade setting  Teaching moments  Use the new teaching moments feature to quickly understand how to do common Layout tasks such as measuring,...

Read more

Mobile offline for Dynamics 365 Customer Engagement apps 

We are thrilled to announce that Mobile Offline for Dynamics 365 Customer Engagement apps (9.x online versions only), is now available. The feature is available on Dynamics 365 for phones and tablets app for iOS and Android users. A huge thanks to all those who used this feature in preview and provided their valuable feedback....

Read more

Enhancements to requirement groups in Universal Resource Scheduling (URS) version 3.7.0.xx 

Applies to Universal Resource Scheduling solution (version 3.7.0.xx), Field Service application (version 8.7.x.xx), Project Service Automation application (version 3.7.0.xx) on Dynamics 365 version 9.x When a resource requirement is created, there is a linked calendar created at the same time, which contains a specific time zone. When launching the schedule assistant by selecting Book on...

Read more

Enhancements and bug fixes in Universal Resource Scheduling (URS) version 3.7.0.70 

Applies to Universal Resource Scheduling solution (version 3.7.0.xx), Field Service application (version 8.7.x.xx), Project Service Automation application (version 3.7.0.xx) on Dynamics 365 version 9.1.x) We’re pleased to announce the latest update to Universal Resource Scheduling (URS), powering the Customer Service, Field Service, and Project Service Automation applications for Microsoft Dynamics 365. This update includes improvements...

Read more

Enhancements and bug fixes in Universal Resource Scheduling (URS) version 2.4.11.59 

Applies to Universal Resource Scheduling solution (version 2.4.11.59), Field Service application (version 7.5.9.xx), Project Service Automation application (version 2.4.12.xx), on Dynamics 365 version 9.1.x (web client) We’re pleased to announce the latest update to Universal Resource Scheduling, powering the Field Service and Project Service Automation applications for Dynamics 365. This update includes improvements to quality,...

Read more