Microsoft Dynamics 365 Blog

Blog posts for: Business Decision Makers IT Professionals
A group of customer service representatives with headsets on.
Dynamics 365 Customer Service​
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May 24
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4 min read

Transform your customer support organization with copilot AI in 30 days

With the preview of Copilot in Dynamics 365 Customer Service, it’s easy to bring next-generation AI to your customer support organization.

Photo of four people seated around a table in a windowed conference room.
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2 min read

Download live PDF release plans on demand 

Thanks to a recent upgrade of the Microsoft Learn platform, you can now get an up-to-the-minute PDF version of release plans for Dynamics 365, Power Platform, and Cloud for Industry on demand.

Dynamics 365; operations; woman; wearing headset; taking a phone call
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Published
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1 min read

Account structure activation performance enhancement  

Introduction   Account structures in Dynamics 365 Finance use a main account and financial dimensions to create a set of rules that determine the order and allowed values when entering account numbers in transactions. Once an account structure is defined, it must be activated. Historically, the account structure activation process has been time consuming. It was

CLO18_manufacturing_008
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Published
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2 min read

Printing Labels Using External Service with Dynamics 365 – Warehouse Management 

Barcodes and shipping labels are essential components in the supply chain landscape. They play a vital role in ensuring accurate inventory management, product tracking, and streamlining processes. Shipping labels are particularly important for navigating shipments complex global supply chains while maintaining end-to-end traceability. QR codes have also become a valuable tool for companies to engage customers and track their products worldwide.