Microsoft Dynamics 365 Blog

Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central 

We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Central. This integration equips organizations with a comprehensive approach that harmonizes service delivery with financials, resources, and inventory management. It also equips frontline workers with modern tools, ensuring exceptional service from the outset. Let’s explore the advantages that this seamless integration provides.

Process Advisor for Supply Chain and Warehousing. 

Performance evaluation has been revolutionized by technology, extending its reach to the individual level. Consider health apps on your smartphone. They gather data breadcrumbs from your daily activities, providing analysis of your movement patterns. This isn’t a generic data compilation, but a near-accurate reflection of your physical activity during a specific period. In the future, it’s conceivable that these apps might be equipped with an AI companion, or Copilot, to guide your next steps based on your past activities. It could suggest rest days or additional exercise to help you achieve your personal health goals. This concept of performance evaluation based on collected data is the bedrock of process mining and process comparison. Our Copilot functionality adds a layer of assistance, enabling you to make informed decisions about your warehouse operations. In this context, Copilot can help you optimize warehouse processes. It can identify bottlenecks in certain processes or compare different methods to achieve the same goal, empowering you to choose the most optimal method for your specific case. In this blog, we’ll explore the essence of this feature, its intended audience, and how and why you should leverage it for your warehousing operations.

Empowering Business innovation for modernizing Retailers and manufacturers with Copilot: Unleashing Dynamics 365 Commerce investments for 2024 Wave 1 

Dynamics 365 Commerce is a comprehensive omnichannel solution that empowers retailers to deliver personalized, seamless, and differentiated shopping experiences across physical and digital channels. In the 2024 release wave 1, Dynamics 365 Commerce continues to innovate and enhance its capabilities to improve store associate productivity and meet the evolving needs of customers and businesses. Here are some of the highlights of the new features coming soon: