We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
We’re excited to return to Field Service Palm Springs 2023 from April 25 through 27. We invite you to join us, along with our partners, to discover how Connected Field Service using Dynamics 365 Field Service and IoT can help create a seamless service experience that enhances customer satisfaction while boosting revenue.
For more than two decades, customer relationship management (CRM) and enterprise resource planning (ERP) software have been defined by manual entry and high-touch data processes. Since then, businesses have made strides in automating many manual transactions through various means but have largely reached a plateau.
Discover how 2023 release wave 1 for Dynamics 365 Marketing and Dynamics 365 Customer Insights will help you delight your customers while increasing your team's efficiency.
The role of the seller is evolving. Buyers expect a blend of digital and personalized experiences throughout their journey.
Generative AI has left its mark on computing, and it’s only the beginning. The world of business applications will never be the same.
In recent years, disruptions like COVID-19, geopolitical conflict, and natural disasters have challenged organizations to improve their supply chain resilience.
With the 2023 release wave 1, we are delivering enhancements across Dynamics 365 Finance, Dynamics 365 Project Operations, and Dynamics 365 Human Resources that focus on helping our customers adapt faster, work smarter, perform better, and operate more sustainably.
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023.
This is an exciting time in the evolution of AI, and you don’t have to look far to see the headlines on ways it is changing the world. From advanced machine learning models to breakthrough natural language technology, new opportunities to use AI to improve the way we work are surfacing daily.
Businesses today are constantly facing new and bigger challenges. Technology is diversifying and evolving faster than ever to address these issues, giving industries across the board a growing number of solutions to sift through.
Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates. We want to ensure that salespeople feel empowered to focus on what matters, which is deeper engagements with customers.
With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative AI-powered tools to learn more about their customers, create targeted customer segments, and generate personalized content.