Skip to content
Microsoft Dynamics 365 Blog
Jim Glass Jr avatar

Jim Glass Jr


The buzz is starting: We’re excited to announce that Convergence is moving to Houston in 2012! Bookmark this site and return often to see new information on the next premier gathering of the Microsoft Dynamics community, set for March 18 – 21 at the George R Brown Convention Center in Houston, Texas. And be sure...Read more
From a statistical perspective, the certification team uses methods approved by the certification industry.  You may have noticed that there is a trend for everyone doctors, mechanics, engineers, computer professionals to get certified within their respective industries.  The exam development team, in conjunction with a psychometrician, rely on statistics to help ensure that the exam...Read more
The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 4 on Thursday, September 22, 2011. The links below will take you to the necessary information about Update Rollup 4. If a link does not work, please refer to the Release Channel Schedule below to make sure it is past...Read more
As your business needs change, you might want your Microsoft Dynamics CRM implementation to do more. Solutions are add-in software that helps you fine-tune Microsoft Dynamics CRM Online for your unique needs. You can create your own solutions for Microsoft Dynamics CRM Online. If you do not have a technical person or business analyst available...Read more
Thinking about having a defined set of steps that you could use as a script while communicating with your customers? The Dialogs feature in Microsoft Dynamics CRM 2011 helps you do this and much more. Watch our new video that shows how you can create a dialog that can automate a business process in your...Read more
Guest blogger and CRM MVP Julie Yack has a one_line bio; Mom.Wife.Nerd.MVP nerd. You can catch up with her many CRM activities on her blog The never boring life of Me. Both Dave and I have worked for the “BIG” publishers and while there’s nothing wrong with that, one day we decided that we could...Read more