Interacting effectively with customers has traditionally been a form of art, especially in face-to-face settings. But now that customers are increasingly shopping on social media, mobile apps, and websites…...
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It’s no secret that modern technology is radically changing the retail industry. Today’s digital native consumers expect to browse products from their couch and move between devices and stores…...
From artificial intelligence to the Internet of Things, cutting-edge technology is transforming retail for retailers and customers alike. Retailers need the right tools in the back office and on the sales…...
Like post-season football, sales is a high-stakes game. Faced with today’s Internet-savvy customers, your sales team can easily feel stretched as thin as an over-taxed defensive line. Getting the…...
How consumers shop today is radically different from how they shopped ten years ago, or even a year ago. Today, consumers want to shop on their terms – when, where, and on their preferred devices! In addition…...
Our colleagues over in the SQL Server world are having a bit of a get together today…or a virtual launch event as some of us marketers call it. You can find out more on the SQL blog here but I thought…...
It’s an exciting time to be a part of retail at Microsoft. In the past two years, Microsoft has become a retailer with Microsoft Stores; continued to drive a thriving consumer business with amazing…...
In a recent post next-generation ERP: the right mix , I featured an article from PRIME magazine that looked at how Microsoft Dynamics AX 2012 was primed and ready to address the needs of chemical manufacturing…...
We are at week 11 of our 12-week series titled "Inside Microsoft Dynamics AX 2012." In this week's edition we turn our attention to the topic of 'Processes and Workflow' and the 'Agile'…...
It's time to continue the Inside Microsoft Dynamics AX 2012 blog and video series. Last week we took a look at the investments that we have made in security to provide our customers with greater peace…...
Here is a recent article that I co-wrote for our manufacturing enterprise industry magazine PRIME . It continues our look at key manufacturing verticals for our Microsoft Dynamics AX solution – this time…...
Our customers consistently comment that protecting their business data-for privacy, compliance, and corporate security reasons-is one of their top concerns. In Microsoft Dynamics AX 2012, we're looking…...