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Microsoft Dynamics 365 Blog
Ray Smith smiling at the camera

Ray Smith

General Manager, Dynamics 365 Sales

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Teams call with headphones at a home desk on a Lenovo ThinkPad X1 Carbon. Keywords: remote work, remote working, work from home, working at home, home office, telecommuting, video conference, video call, Microsoft Teams
Teams call with headphones at a home desk on a Lenovo ThinkPad X1 Carbon. Keywords: remote work, remote working, work from home, working at home, home office, telecommuting, video conference, video call, Microsoft Teams
Selling is unpredictable and challenging. Sellers often lack visibility into the customer journey since buyers increasingly prefer to conduct self-service evaluation before engaging sellers. Sellers must juggle even more buyers—dispersed across roles, teams, and locations. And COVID-19 is upending traditional buying, with B2B buyers now overwhelmingly preferring digital buying experiences, a trend that is expected...Read more