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Microsoft Dynamics 365 Blog
Professional headshot of Shashank Singh

Shashank Singh

Product Marketing Manager, Microsoft Dynamics 365 Customer Voice

Posts

A female employee wearing a face mask and working on her Surface Book laptop at her desk. Hybrid Workplace collection.
A female employee wearing a face mask and working on her Surface Book laptop at her desk. Hybrid Workplace collection.
Any professional working in the banking industry would tell you that customers are their most important asset. In these unprecedented times, banks have a responsibility to prioritize customer needs and support essential workers, to alleviate anxiety, and respond to shifting tastes and preferences. As customers continue to face extraordinary financial circumstances, with new federal assistance...Read more
Adult female works from home on Samsung Galaxy Book 2 inking with digital pen. Family; Holiday 2019.
Adult female works from home on Samsung Galaxy Book 2 inking with digital pen. Family; Holiday 2019.
Staying connected with your customers to provide a best-in-class customer experience has never been more important, especially when in-person feedback opportunities are limited. To stay agile and deliver the best products, services, and experiences, leaders need to use customer feedback as their main KPI. Otherwise how can they be sure that their efforts are bringing...Read more