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Microsoft Dynamics 365 Blog
A picture of Sheen looking at the camera and smiling

Sheen Zheng

Product Marketing Manager, Microsoft Dynamics 365 Customer Insights

Posts

Adult inside home working. Back to school. HP Spectre X360
Adult inside home working. Back to school. HP Spectre X360
Navigating the past year has been a challenge as organizations have had to predict the unpredictable—how their business will adapt, how to retain and even grow customer relationships, and how to think long-term when circumstances can change daily. As we continue through 2021, the path is still uncharted, but what’s clear is the importance of...Read more
A man sitting on a couch writing in a notebook
A man sitting on a couch writing in a notebook
Every department—from marketing to sales to customer service—needs to be aligned on one view of the customer so they can make the best engagement decisions. That’s why Microsoft Dynamics 365 Customer Insights customers are automatically entitled to Microsoft Dynamics 365 Customer Voice so organizations can build a unified view of customers by combing direct survey feedback...Read more