Varsha Nandula articles

Varsha Nandula
Varsha Nandula
Product Manager II for Dynamics 365 Omnichannel Voice
1 min read

Customer Service voice support channel launches in the UK 

Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have been expanding worldwide to satisfy growing customer demand. We are proud to announce that we now support local country regions as well. As of October 2022, the voice support channel is live in the United Kingdom.