Diana Hoffman articles

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Diana Hoffman
Senior Product Marketing Manager, Dynamics 365
3 min read

Shaping the future of retail with Microsoft Customer Experience Platform 

Today, nothing is certain for brands. Standing still means falling behind. Heritage brands are no different. Now more than ever, brands need to find authentic ways to engage with digitally-savvy consumers no matter where they are. How do brands steeped in tradition create modern experiences that resonate with today’s digital-native consumers?