Jonathan Baker articles

Jonathan Baker
Jonathan Baker
Principal Program Manager
Published 
6 min read

Top 5 “dos and don’ts” when you implement Dynamics 365 Field Service Mobile 

Dynamics 365 Field Service Mobile is a robust and scalable mobile application created for your frontline workers. With the capabilities of Microsoft Power Platform and Dataverse, you can customize and configure the mobile application to meet your unique business needs. In this post, we'll explore the most important things you can do—and not do—to create the best possible experience for your frontline workers when you implement Field Service Mobile.
Published 
2 min read

Fire up your mobile field service game: offline enhancements for a seamless user experience 

The offline-enabled application will allow frontline workers to perform functions while they are in the field, without depending on an internet connection. This keeps them productive even in environments without high quality network coverage, which can be a common problem in rural locations or even remote urban areas where network coverage is poor.