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Dynamics 365 Blog
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Lan Li

Senior Program Manager, AI for Customer Service

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Image of woman using Customer Service Insights dashboard
Image of woman using Customer Service Insights dashboard
Have you heard about the new Virtual Agent in a Day program we’re rolling out? This full-day hands-on workshop is designed to help anyone (yes, anyone!) learn to build a fully functional virtual agent with no technical expertise required and with no code. The full agenda includes short lectures and hands-on lab exercises that cover...

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