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Introducing Profile cards in Dynamics 365 

Customer relationships are at the heart of every successful organization. To deliver high quality customer experiences, you need to not only be collaborating internally within your organization but also engaging in effective customer conversations. As part of our goal to put people at the center of your experience in Dynamics 365, we are bringing a
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Release Notes for Project Service Automation Update Release 6 

Applies to: Project Service Automation for Dynamics 365  We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important feature enhancements, improvements to quality, performance, and usability, and is based on your feedback and requests.  This release is compatible with Dynamics 365 for Customer Engagement
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<1 min read

Release Notes for Project Service Automation Update Release 14, V2.4.11.0 

Applies to: Project Service Automation for Dynamics 365   We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes.  This release is compatible with Dynamics 365 for Customer Engagement apps version 9.x. To update to this release, visit the Admin Center for Dynamics 365 online,
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Email-based sign in for Dynamics 365 for phones and tablets (iOS) 

We are thrilled to announce that the Email-based sign-in experience for Dynamics 365 for phones and tablet app is now Generally Available for iOS users. Signing in using an email address has been a long standing ask from the customers and we are excited to deliver it to you. What is it? Dynamics 365 for phones
Published 
10 min read

A Microsoft Flow for sending appointment reminders to customers via text for appointments created in Dynamics 365 

Introduction Many companies provide the option for customers to receive appointment reminders whether that’s through email or text message. Not only does Microsoft support a wholistic approach to customer relationship management with Dynamics 365, it also provides the ability to manage these appointment reminders through Flow and its connection to Dynamics, which is an incredible
Published 
1 min read

Release Notes for Project Service Automation Update Release 5 

Applies to: Project Service Automation for Dynamics 365 We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and requests.  This release is compatible with Dynamics 365 9.x. To update to this release, visit
Published 
<1 min read

Release Notes for Project Service Automation Update Release 13, V2.4.10.90  

Applies to: Project Service Automation for Dynamics 365     We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes.  This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install
Published 
1 min read

Unified Interface: Internet Explorer 11 Browser Update Issue 

What is the issue? We have identified an issue where Unified Interface applications in Dynamics 365 for Customer Engagement and PowerApps with certain site map customizations do not render properly in Internet Explorer 11 browsers. Users affected by this will receive a blank page and possibly an “access denied” message when attempting to load some