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Dynamics 365 Blog
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Jeff Comstock

General Manager, Dynamics 365 Customer and Field Service

Posts

Customer service agents sitting with headsets at laptops smiling.
Customer service agents sitting with headsets at laptops smiling.
By listening to our customers and keeping a focus on the horizon, Dynamics 365 Customer Service continues to provide you with the ability to differentiate your brand by consistently delivering exceptional customer service. Our vision is clear: to help you earn customers for life. Each new feature helps solve business challenges, empowering every manager and...Read more
Customer service representative using Dynamics 365 Customer Service.
Customer service representative using Dynamics 365 Customer Service.
Today we’re announcing the release of the new Dynamics 365 Customer Service digital messaging offering. This new digital messaging offering expands and unifies the core capabilities of Omnichannel for Customer Service. With digital messaging, you’re able to further empower contact centers to provide seamless, more personalized customer service across a wide range of channels. Combining...Read more